We just used Staunch & Flow for a second time. This time for a boiler service. I was pleased that the engineer they sent was Fergus who had come on the previous visit and was exceptionally polite, friendly and efficient as was the apprentice he brought with him. Fergus arrived on time and got straight to work, explaining what he was doing and seemed very conscientious. Choosing a plumber or gas engineer can be a minefiled but I don’t hesitate to recommend this small company.

Staunch and Flow provided a top notch, professional service. They responded quickly when I contacted them, confirmed the appointment and then handled the call/repair with great competence and knowledge. Lloyd was friendly, explained the problem clearly and had a pragmatic and helpful solution. I had a problem with my 6x4 Aga and he was completely familiar with the model and his diagnosis was swift and accurate. I could not have asked for a more helpful technician. In past, Staunch and Flow has also helped with a leaking radiator, installing a gas line and repairing the waste disposal. They have been consistently polite, efficient and reliable.

I had the pleasure to work with Sam and Lloyd on many projects over the years. I can honestly say they are the best people I ever had the pleasure to deal with. Since the first time I spoke to Sam, he put my mind at ease straight away, showing knowledge and already giving me an idea of the possible causes to the plumbing issue I had. Lloyd knows his stuff about plumbing and heating and he’s one of the few people left in London who can get your Aga or Rayburn up and running again. Is rare to find professionals with such knowledge and understating of your system and appliances and I will definitely not hesitate to recommend this company to anyone who needs plumbing, heating or any general building work carried out. If 6 stars was an option, they definitely deserve it.

I have used staunch and flow a few times now over the last year or so for various issues and I wanted to leave a review because of my experience today. I had an emergency so i rang and the phone was answered by a pleasant lady, (I needed someone almost immediately) she did have to check with an engineer that he could attend at such short notice, which he did. He arrived and fixed my problem without any fuss. I will recommend and happily use again

Staunch and Flow replaced my under-sink plumbing and did a really good job. They fixed some key problems and now flow has improved. Fergus explained everything clearly and was very professional. Highly recommend. (Found them via which trusted traders).