Best Plumbers in Shepherd's Bush, Greater London, United Kingdom (2025) - Top 10 Rated!

Rating: 5 / 5

Alex was absolutely fantastic, we couldn’t recommend him highly enough. We called him at 2pm on a Friday and he was round to look at the boiler by 4.30pm. Great service and very friendly. He gave us some tips on boiler maintenance and wasn’t pushy at all. We’ll definitely use Alex again and would recommend him to anyone.

Rating: 5 / 5

My boiler has stopped working. We had no heating and hot water. I called all my regular boiler engineers and they were all booked. I went online and found Boiler Doctor & Co. On a Sunday, I called Alex and he was so attentive, professional and helpful. He advised me not to waste my money having him come out on a Sunday night, and to wait till the morning. He gave me the first appointment on Monday. He came to the property in Shepherds Bush looked at the problem, and then went to buy the parts. My sister's flat also had the same problem and he went to Acton to repair her boiler also. We are extremely pleased with Alex. He is VERY professional and gets the job done quickly. I 100% recommend him.

Rating: 5 / 5

Excellent! Alex came highly recommended by a local tradesman. Upon understanding this was an emergency (boiler issue - faulty diverter causing the electrics to trip with no hot water), he came on short notice after a job he was working on, worked out quickly what issue was, made a number of calls to boiler manufacturer and also merchants for the replacement part, THEN came back again at 9pm (after all his other jobs) to install so that my tenant could have hot water that same evening! Amazingly considerate! I have never met such a hardworking, polite and skillful professional! I am based overseas and he made sure to keep me informed about the issue with photos/videos via WhatsApp, as well as costs, and in the end, he even saved me money from the original estimate. Highly highly recommended! Alex is a total gem who is now on my speed dial for all my London plumbing needs.

Rating: 5 / 5

Our heating stopped working last night and I called Alex first thing this morning. He was (thankfully) able to come round in the hour to fix it before another job. Really nice person and honest - did a great job, communicated everything clearly and explained and highlighted the work he had done plus I thought he was very reasonably priced as well. Thankfully back to having heating and water on this morning - lifesaver! I feel torn writing this as I’m sure he’ll get booked up and I might not be able to use him if I need him again….😊 Given other experiences I’ve had - I really wish all people in the trade were like Alex.

Rating: 5 / 5

Joe came to help with a few electrical issues we were having and was super helpful! He was communicative, punctual, and got the work done efficiently. We will definitely use MAINTRACTS again!

Rating: 5 / 5

I had a great experience with Maintracts. I called at 10am for an urgent drainage service and was offered a same day slot between 12-3pm. Craig, the drainage person arrived just a bit after 12 and was very professional. He did his best to not cause too much mess and clean up after which I really appreciate. He clearly explained his understanding of the issue and what he did to address it. While, in the end, he didn’t have the equipment to address the crux of the issue he advised me of other options and their costs and didn’t try to push me into additional services. I’ll definitely consider hiring Maintracts again if needed!

Rating: 5 / 5

Maintracts are the most reliable, knowledgeable and customer oriented plumbers that I have encountered. I’m so impressed with them that I never go anywhere else. Their costs are reasonable and they are available 24 hours a day. It’s a Sunday afternoon. My boiler suddenly stopped working and after one call its was fixed within 15mins! I cannot recommend this firm highly enough. Thank you

Rating: 5 / 5

We had few visits from them and their engineer Matthew. He is very professional, knowledgeable and caring. He called us after the work was done to see if everything was functioning properly. He installed a new boiler, he suggested also to get Hive which we found very useful. We would recommend the company and Matthew in particular, to everyone.

Rating: 5 / 5

We enquired by email about our faulty thermostat and followed up with a phone call. Gabriel explained over the phone what the issue was, and what our options were. The next day he came over with the new thermostat and changed it in just a few minutes. Very efficient, very professional, and very nice too. Highly recommend.

Rating: 5 / 5

I am a private landlord with several properties and I will be saving these contact details for the future. Gabriel was beyond amazing and if there were more stars to give I would have. One of my tenants was having an issue with the pressure on the boiler and he was so kind enough to video call her and explain what needs to be done. My tenant was so happy as he explained everything so well and clearly. Gabriel was so honest which is very rare. Thank you so much 🙏🏻🙏🏻🙏🏻

Rating: 5 / 5

Top class! Gabriel was available at short notice, even at 9pm, to address our blocked pipe that wouldn't drain. He was patient and persistent in identifying the root cause and resolved the issue quickly and efficiently. If I could, I’d give Gabriel more stars and will definitely use his services for future plumbing needs.

Rating: 5 / 5

Gabriel was quick reliable and ultra professional - replacing some pipe valves and installing a new washing machine. It was raining but he came after work and messaged in advance - he removed his boots every time he came inside and cleaned up and did a superb job - I will definitely use him again for any plumbing/electrical work and highly recommend him - thanks

Rating: 5 / 5

MML plumbing are extremely professional and trustworthy. Levy installed a new radiator for us and also installed a new filter into our boiler and changed our radiator vales. Levy is very trustworthy and brilliant at his job. Overall a plumber you can highly trust

Rating: 5 / 5

Brilliant service. Replaced a gas hob with an induction hob and needed to trim the counter more - no problem. Fitted TRVs to two radiators, serviced the combi and filter. Really could not be happier. Top bloke too.

Rating: 5 / 5

I had the most amazing experience with MML Plumbing! I was dealing with a persistent internal leak from the ceiling that had me stressed out. I had called several plumbers before, but all they wanted to do was cut into my ceiling, which I wanted to avoid if possible. MML Plumbing was different—they were prompt, professional, and incredibly thorough in diagnosing and fixing the tricky leak issue in my living room. They used advanced, non-destructive tools like thermal imaging and acoustic devices to pinpoint the problem accurately. This approach not only saved my ceiling from further damage but also gave me peace of mind knowing they were using the latest technology to find the leak. Levy, the heating engineer who came out, was fantastic. He was so knowledgeable and took the time to explain everything to me in plain language, which I really appreciated. After identifying the source of the leak, they were able to fix it the very next day. The detailed report they provided has been invaluable in my process of reclaiming the costs through my home insurance. I can't recommend MML Plumbing highly enough for their expertise and excellent service. If I ever have another plumbing issue, they will be the first ones I call. Thank you so much! ( picture from the report I received)

Rating: 5 / 5

I was impressed with MML's service. I spent a while phoning around trying to find an engineer to service my boiler and fix a leaking joint. I was let down numerous times by various local engineers with lame excuses on why they never showed up or others who did not respond.. I contacted MML and immediately received a response, a booking for the next day with email confirmation, lovely. Engineer turned up on time, knew his stuff, explained everything. Did the most thorough service of the boiler I have seen, fixed the leak. Very clean and efficient. Very happy with the cost and glad I have a decent company to call when I have issues, unlike a lot of the chancers out there.

Rating: 5 / 5

Review for Laurent the Plumber: From the moment Laurent arrived to tackle our plumbing issues, it was clear that we were in the hands of a true professional. His dedication to his craft shone through in every aspect of his work. Not only did he arrive promptly at the agreed time, but he also took the time to listen to our concerns and thoroughly inspect the problem before proposing a solution. Laurent's passion for plumbing was evident in the meticulous care he took with every task. He skillfully handled a variety of issues, from simple leaks to more complex pipe work, all with the same level of precision and attention to detail. What stood out most, however, was his willingness to explain what he was doing and why, which provided us with a deeper understanding of our plumbing system and how to maintain it. Moreover, Laurent's work ethic was commendable. He worked efficiently and cleanly, ensuring that there was minimal disruption to our home. He was also very considerate, taking great care to leave the work area spotless once he was done. In conclusion, Laurent is not just a plumber; he is a dedicated and passionate professional who takes great pride in his work. His expertise, combined with his friendly and approachable demeanor, makes him a standout choice for anyone in need of plumbing services. We cannot recommend him highly enough and will definitely be turning to him for all our future plumbing needs.

Rating: 5 / 5

5 stars is not enough to describe how amazingly nice, helpful and talented Laurent is! Always going above and beyond to make sure that he provides the best service, and with a smile too! He has saved me so many times and overdelivered every single time. Honestly Laurent is the best and nicest person - a true gem!!!! I could not recommend enough - best decision you will make!

Rating: 5 / 5

Laurent amazing professional and extremely friendly. Great knowledge of showers, sink, unblocking, bath, boilers. Anything related to plumbing I don't think twice. I strongly reccommend Laurent.

Rating: 5 / 5

Laurent is a life saver! He attends quickly, is knowledgeable and helpful and an extremely tidy worker. For example, he fixed my leaking back to the wall toilets when 2 other plumbers had failed! He really makes an effort to look after his clients, a very rare quality nowadays, especially in London. In addition he is very reasonably priced. I have used him on numerous occasions for myself and also my tenants. I cannot recommend him highly enough. Many thanks Laurent, your hard work is much appreciated.

Rating: 5 / 5

Pasha arrived and got straight to work replacing the pump on my Vaillant boiler. Very polite and professional, he had it fixed and up and running very quickly giving a detailed description of what he was doing and offering sound, expert advice. Clearly an expert of his trade and great at explaining things in layman's terms for novices like me! Great service at very competitive prices. Will be using these guys from now on.

Rating: 5 / 5

Our boiler had broken down, Pasha from Citywide came round, knew exactly what the problem was, went to get the part and was back within 20 mins boiler part replaced and all good and up and running. Very professional, prompt service, Pasha was a lovely guy would definitely recommend and would use again. Sarah

Rating: 5 / 5

Highly recommend this boiler repair company! My Worcester Bosch boiler was acting up, and I was able to book a visit the same day. The technician showed up with all the parts and had the issue fixed in no time. Efficient, friendly, and reliable service.

Rating: 5 / 5

Pasha has helped me on a couple of occasions and he has always been professional and done a fantastic job. The latest occasion, we had a time sensitive issue with the boiler which happened out of hours but he still answered my call to give me instructions to rectify the situation until he was able to attend the property to implement a long term fix (which he did in a very timely manner). I would highly recommend Pasha.

Rating: 5 / 5

I got in touch with Master Plumbing when I encountered some issues with my boiler in my new property and read the great reviews. Matthew arrived promptly to service my boiler, he was polite, friendly and very reasonably priced. There was very clear communication throughout, he was very efficient and I’m extremely happy with the service and have already recommended him to a neighbour. I will be using again for all of my plumbing needs. I appreciate the reliable, thorough and honest service - thank you!

Rating: 5 / 5

The plumber, Matthew, came at relatively short notice due to my narrow time limit for the work; he worked at a fast, efficient pace; his manner was pleasant; he completed the job I had asked him to do and gave me the option of booking him for further improvements if desired; he only requested payment on completion of the job after he had he accommodated my request for receipt paperwork; he checked that all systems were in working order before he left. I would book him again if I needed work done. P.S. Greenford.

Rating: 5 / 5

After two British Gas engineers had failed to diagnose the problem that was causing my boiler to fail to start, I contacted Mathew at Master Plumbing Service following a personal recommendation. He fitted me in within a couple of days and immediately diagnosed the problem (a failing pump). Mathew was very obviously an experienced and very well trained CH engineer and I will certainly use him again for both routine services and any problems that may occur.

Rating: 5 / 5

Had a whole new system installed, new boiler, new radiators and a reworking of most of the pipework as also wanted the boiler moved to a more convenient place. Matthew and his team worked tirelessly and figured out all the complications with upgrading my decades old system. I now have a much better water flow and toasty home ready for the winter. Completed quickly and efficiently and very friendly and professional guy, did a lot of prep work with me before it started and I would highly recommend him for your project or repair.

Rating: 5 / 5

Had a problem with my boiler. Peyman responded and came out quickly to take a look. He is open, knowledgeable and honest about the work. Great service, highly recommended

Rating: 5 / 5

Fantastic emergency plumber in London. Fixed my boiler after an error message popped up & my water wasn’t heating up. Friendly, great pricing & communication.

Rating: 5 / 5

We needed to obtain gas certificate and Peyman was most professional, friendly and efficient. Communication and booking process were also excellent. 100% satisfaction in their service. Highly recommended.

Rating: 5 / 5

Upperplumbers have been servicing our gas boiler for many years, and we receive the same quality service year in year out. Making us aware all is assured and well... highly recommended for Service, Professionalism and Value. Bill

Rating: 5 / 5

Yari is such a good plumber, I would highly recommend. Very efficient and honest. My heating wasn’t working and I have a newborn baby, so he kindly fitted me in really quickly and got it fixed that day, which was great.

Rating: 5 / 5

Yari is well trusted , we have been using him for many many years. Always happy with the service.

Rating: 5 / 5

I highly recommend Yari from Upper Plumbers. I was introduced to him recently and he's done a couple of jobs for me. So easy to communicate with, scrupulously punctual, efficient and tidy, and very transparent about his charges.