Best Plumbers in Merstham, Surrey (2025)

Rating: 5 / 5

My boiler was leaking and I wanted someone to look at it urgently. Ivo happily came out at short notice on a Sunday to have a look, then offered me a very reasonable quote to fix the problem - which he did soon after. He clearly explained what he was doing at every stage of the process, and was polite and friendly from start to finish. A really genuine, helpful guy. I'm very grateful!

Rating: 5 / 5

Ivo came to service my boiler. He turned up spot on the time arranged. He was very polite experienced everything. Did more than I'd seen on a boiler service before. Definitely call him again.

Rating: 5 / 5

Good morning. This is a review for a lovely man Ivo, who represents Bertolli Heating & Plumbing. I was recommended Ivo through my neighbour as my boiler needed servicing and I also needed an outdoor light fitting changed. I was very happy with the work done and Ivo has given me his details for when I need anything done in the future. I would like to recommend his company and think 5 stars is thoroughly deserved.

Rating: 5 / 5

Highly recommend! Very helpful & friendly, glad to have a “go to” gas engineer now, as it’s always nice to find trustworthy workman

Rating: 5 / 5

Lee is great. He has fitted a completely new bathroom in our home. He guided us through the process answering all questions and recommending other great local trades people. The bathroom now looks brilliant. When we moved into our home he helped with lots of small repairs (leaking taps, radiators not working properly, installing new units etc) and was incredibly helpful and responsive. Would highly recommend.

Rating: 5 / 5

Lee was absolutely amazing in firstly sorting out a leak we had and then installing a new bathroom suite. Great recommendations provided for suppliers, brilliant communication throughout and professional in all elements of the job. It was a pleasure to have him work in our property and would not use any other plumber going forward. Cannot reccommend highly enough.

Rating: 5 / 5

Lee did a great job. He got our heating going again and helped us understand better how it works and how we can try to fix certain problems ourselves. Lee has helped us with other plumbing issues before and he has always been very polite and reliable and done really good work. We definitely recommend him!

Rating: 5 / 5

Lee came to service our boiler as well as fix several toilet issues and our water pressure. Lee was able to carry out all works and fix all the issues we had. He was quick, professional, friendly and explained all the works thoroughly. I was WFH during his works being carried out and he was quiet and respectful of privacy when I had calls. Thanks for sorting us out Lee.

Rating: 5 / 5

Scott was recommended to us by a local plumbers merchant 15 years ago and we have used only him since. He has refitted a bathroom and a shower room for us as well as smaller jobs of fitting a garden tap and fixing various problems over the years. We like that he is experienced, always reliable, and very much takes account of what we want while also suggesting wise alternatives and has always been good at finding solutions. Also that he is always happy to discuss any concerns and answer any questions. His prices have always been reasonable too. Several of our friends and neighbours have used him too and they recommend him as well.

Rating: 5 / 5

Scott was super helpful and did a great job re-fitting a shower room, including tiling and flooring. In 'spare' time he sorted out the plumbing in the whole house and voluntarily painted the shower room walls and woodwork. Highly recommended!

Rating: 5 / 5

Scott has done two bathrooms for us now. Have found him very trustworthy and reliable. He has also been happy to come back and fix any small issues that come up later.

Rating: 5 / 5

We have had Steve the plumber for quite a few years now, and he has fitted a new boiler, radiators, sink and taps, repaired items over the years, he has just repaired our boiler witch we had put in 12 years ago, all going well as usual. Nothing is too much trouble. Turns up on time, a very polite and pleasant young man

Rating: 5 / 5

Steve is polite, efficient and communicates well. He helped with gas installation for a major renovation and connecting a new 33mm water pipe to system. I would have no problem recommending Steve.

Rating: 5 / 5

Had a leaking pipe which was discovered on a bank holiday. Mint were able to attend first thing next morning and fix the problem, no problem at all. Excellent service!

Rating: 5 / 5

Steve’s been our plumber for about 12 years now and is always great at reaching out when we need our boiler serviced. Whilst he was here I noticed that one of our radiators was hanging off the wall on one side. He was happy to fix this whilst he as over. He’s a neat and tidy worker and always a pleasure to have working in the house.

Rating: 5 / 5

Perry was outstanding. He quickly identified the issue with my underfloor heating, ordered the necessary parts, and installed them efficiently. His communication throughout the process was excellent. I will definitely be using his services again when needed.

Rating: 5 / 5

Can’t rate Perry at Heating & Gas Solutions highly enough! He was amazing, very kind and professional too. Had our heating issue fixed super fast and gave us great advice for the future too. Highly recommend.

Rating: 5 / 5

All the stars brilliant! Emailed a request for a boiler annual service, received a call back on the same day and booked the appointment for the following week. Emails with a time slot, a reminder email and, on completion, an electronic document of the completed service. Also texts to check customer satisfaction. Perry is thorough, prompt, very helpful and a lovely chap. Couldn't ask for an easier process. Thank you Perry!

Rating: 5 / 5

We had an issue with our thermostat and I contacted Heating & Gas Solutions Ltd. I’m so glad I chose this business! Perry was professional and communicated well throughout the process. He managed to fix the issue very promptly. I would highly recommend Perry and his team to anyone who needs boiler/thermostat repairs.

Rating: 5 / 5

Josh arrived promptly and took great care to explain what was needed to repair my leaky bath tap. He was quick, thorough and worked cleanly. He cured the problem in no time. He is such a nice chap and I would recommend him to anyone. Glad I found you and will definitely use you again should the need arise

Rating: 5 / 5

Very pleased with the work Josh did today fixing a dripping overflow pipe. Before the visit he kept in touch via texts, arrived promptly, worked well, explaining the problem and how he had fixed it. He is returning in the New Year having ordered a part for a different problem. I would recommend Josh.

Rating: 5 / 5

I contacted Josh for help with a slightly complex job - installing a pipe to run under the kitchen floor from the mains supply to provide plumbing to a fridge/freezer on the other side of the room. Josh came round within a couple of days of my call, had a look at the job and was able to think quickly and creatively solve the issue by passing a pipe under the floor from a small hatch under an appliance - I am delighted because we didn't have to pull up any of the floor, and we only have a tiny hole in the floor behind the fridge for the pipe! Everything works nicely and his rate of pay was reasonable for the time and effort this job required! I wouldn't hesitate to call Josh again the next time I have a plumbing job - thanks!

Rating: 5 / 5

Josh came out immediately despite it being his day off. He was extremely helpful and keen to come up with the best solution not just solve my immediate emergency. He was friendly and professional and got everything done quickly and effectively. I would definitely recommend.

Rating: 5 / 5

Such lovely friendly guys! Came and fixed my broken toilet same day, came with the parts and were super friendly. They even fixed my taps at the same time. Really reasonably priced and trustworthy. Really recommend!

Rating: 5 / 5

Mark has been doing my boiler servicing for years but having just moved to a new house I asked him to do some work in the new property. He and Darren swapped out my boiler, tank, radiators and pipe work and did an excellent job. He explained everything to me so I could understand it (I know nothing of this sort of work) and provided a professional service and despite lifting floorboards and the like kept things very clean and tidy. He was very well priced as well given that British Gas was charging almost a 3rd extra on top to do the same job. I feel very comfortable recommending him for any of this work. Thanks so much for an excellent job!

Rating: 5 / 5

We needed 3 old radiators replacing in the bedrooms. One of these required floor boards to be lifted and re-working of the pipe work as it was a smaller more efficient radiator. Mark and Darren did this work so well, explaining everything before and during the work. They are friendly, professional and tidy, leaving no mess at all. I would highly recommend them & most definitely use them again. Thanks guys.

Rating: 5 / 5

Mark and Darren have recently carried out a boiler replacement and fitted a new radiator in our conservatory! We were very pleased with their workmanship; they are a great team, very knowledgeable, helpful and easy to communicate with throughout the whole process. Would definitely recommend them, in fact we have already got them booked in for our bathroom and cloakroom refurb :) Thank you very much!

Rating: 5 / 5

Had my old radiators replaced for new designer versions and couldn't be happier with the whole process. Very professional and friendly outfit and i wouldn't hesitate to recommend.

Rating: 5 / 5

Friendly and professional service, very happy with the work on my kitchen sink with the replacement of the mixer tap.

Rating: 5 / 5

A good professional company to deal with. Top quality work at a good price.I highly recommend this company.

Rating: 5 / 5

Sam was great. We called as we thought we had a leak as meter kept turning. He checked all the taps, including the garden ones, storage tanks and pipes. Once he had done all the diagnostics he explained and confirmed we didn’t have a leak. He showed why it kept moving and then showed us how it stopped as soon as the tank was full. However due to the tank taking a long time to fill towards the end it just drips in very slowly so hence the slight movement on the meter. Happy with whole process and he also gave us info on water saving tips which was great. Very impressed with service.

Rating: 5 / 5

Had a water leak which was only apparent after receiving an increased water consumption invoice. Called SES and arranged a leak detection visit, which was free to me. The engineer Ola came and suspected the ball valve in the loft tank after eliminating everything else. The following visit within a week was by Sam who performed his tests and replaced the ball valve. Both guys were very knowledgeable, thorough and professional. I was pleasantly surprised this was all done at no cost to me and resolved the leak. Well done guys! Mike

Rating: 5 / 5

Kyle from SES Home Services attended my property this morning to do a CCTV drainage survey. We have had a problem with rats in our and neighbouring properties and he was able to check the drains to see if there were any holes where they may be getting into our house. He was very helpful and even gave us advice for what we can do to try and prevent them in our loft.