The Best Plumbers in Shepherd's Bush, Greater London, United Kingdom (2025)

Very happy with the service I received from Reliant. Faris was a nice guy and a great engineer, not only did he fix my boiler he also gave me some advice after I had been scammed by a different company who put a lot of pressure on to upsell me a new boiler. He assured me that my boiler was in good condition and did not need to be replaced so he saved me a considerable amount of money. Wouldn’t hesitate to recommend Reliant - friendly, efficient and honest service. 10/10!

I have nothing but good things to say about the service I received from the Reliant team. My boiler broke over Christmas and reliant were recommended to me and they didn’t disappoint. Ricky was round quickly to diagnose, and was reluctant to tell me all of the problems there were with my very old boiler. I decided to replace it and again received fab service from Dennis. They responded quickly, have done great work, were clean and tidy despite having to move multiple appliances to reach the boiler, took their time to show me how to use it and even took care around my pet! All of this for an incredibly reasonable price. I will definitely be coming back for any issues I have in the future and would recommend to everyone.

Reliant are an excellent group of plumbers/heating engineers. I've used them a number of times, ranging from installing a new boiler through to gas safe checks and general plumbing and cannot fault them. They always turn up on time, if not slightly early, and the works are completed tidily and efficiently and for a good price. Very much recommended.

Excellent engineers. Have used for more than 10 years and would not go anywhere else. Fixed a leaking boiler in my rental property quickly and efficiently. Managed my tenants really well and kept me in the loop both with arrival times and what the problem was. These are people you can trust to do a good job.

Fantastic emergency plumber in London. Fixed my boiler after an error message popped up & my water wasn’t heating up. Friendly, great pricing & communication.

We needed to obtain gas certificate and Peyman was most professional, friendly and efficient. Communication and booking process were also excellent. 100% satisfaction in their service. Highly recommended.

Very good service, Peyman was great, very friendly and professional. Will definitely use again.

Brilliant service. Replaced a gas hob with an induction hob and needed to trim the counter more - no problem. Fitted TRVs to two radiators, serviced the combi and filter. Really could not be happier. Top bloke too.

I was impressed with MML's service. I spent a while phoning around trying to find an engineer to service my boiler and fix a leaking joint. I was let down numerous times by various local engineers with lame excuses on why they never showed up or others who did not respond.. I contacted MML and immediately received a response, a booking for the next day with email confirmation, lovely. Engineer turned up on time, knew his stuff, explained everything. Did the most thorough service of the boiler I have seen, fixed the leak. Very clean and efficient. Very happy with the cost and glad I have a decent company to call when I have issues, unlike a lot of the chancers out there.

I had the most amazing experience with MML Plumbing! I was dealing with a persistent internal leak from the ceiling that had me stressed out. I had called several plumbers before, but all they wanted to do was cut into my ceiling, which I wanted to avoid if possible. MML Plumbing was different—they were prompt, professional, and incredibly thorough in diagnosing and fixing the tricky leak issue in my living room. They used advanced, non-destructive tools like thermal imaging and acoustic devices to pinpoint the problem accurately. This approach not only saved my ceiling from further damage but also gave me peace of mind knowing they were using the latest technology to find the leak. Levy, the heating engineer who came out, was fantastic. He was so knowledgeable and took the time to explain everything to me in plain language, which I really appreciated. After identifying the source of the leak, they were able to fix it the very next day. The detailed report they provided has been invaluable in my process of reclaiming the costs through my home insurance. I can't recommend MML Plumbing highly enough for their expertise and excellent service. If I ever have another plumbing issue, they will be the first ones I call. Thank you so much! ( picture from the report I received)

MML plumbing are extremely professional and trustworthy. Levy installed a new radiator for us and also installed a new filter into our boiler and changed our radiator vales. Levy is very trustworthy and brilliant at his job. Overall a plumber you can highly trust

We called Matt out for an emergency as a hot water pipe joint had popped off and flooded our hallway and kitchen. He was with us quickly, and was calm, friendly, helpful and knowledgable. He quickly identified the issue with minimal additional damage to the property and had us back up and running in 90 minutes. He was exactly what we needed in that moment, and provided a full report early the next day that helped with our insurers. Massive 5 stars.

After two British Gas engineers had failed to diagnose the problem that was causing my boiler to fail to start, I contacted Mathew at Master Plumbing Service following a personal recommendation. He fitted me in within a couple of days and immediately diagnosed the problem (a failing pump). Mathew was very obviously an experienced and very well trained CH engineer and I will certainly use him again for both routine services and any problems that may occur.

I got in touch with Master Plumbing when I encountered some issues with my boiler in my new property and read the great reviews. Matthew arrived promptly to service my boiler, he was polite, friendly and very reasonably priced. There was very clear communication throughout, he was very efficient and I’m extremely happy with the service and have already recommended him to a neighbour. I will be using again for all of my plumbing needs. I appreciate the reliable, thorough and honest service - thank you!

Had a whole new system installed, new boiler, new radiators and a reworking of most of the pipework as also wanted the boiler moved to a more convenient place. Matthew and his team worked tirelessly and figured out all the complications with upgrading my decades old system. I now have a much better water flow and toasty home ready for the winter. Completed quickly and efficiently and very friendly and professional guy, did a lot of prep work with me before it started and I would highly recommend him for your project or repair.

Excellent! Alex came highly recommended by a local tradesman. Upon understanding this was an emergency (boiler issue - faulty diverter causing the electrics to trip with no hot water), he came on short notice after a job he was working on, worked out quickly what issue was, made a number of calls to boiler manufacturer and also merchants for the replacement part, THEN came back again at 9pm (after all his other jobs) to install so that my tenant could have hot water that same evening! Amazingly considerate! I have never met such a hardworking, polite and skillful professional! I am based overseas and he made sure to keep me informed about the issue with photos/videos via WhatsApp, as well as costs, and in the end, he even saved me money from the original estimate. Highly highly recommended! Alex is a total gem who is now on my speed dial for all my London plumbing needs.

Our heating stopped working last night and I called Alex first thing this morning. He was (thankfully) able to come round in the hour to fix it before another job. Really nice person and honest - did a great job, communicated everything clearly and explained and highlighted the work he had done plus I thought he was very reasonably priced as well. Thankfully back to having heating and water on this morning - lifesaver! I feel torn writing this as I’m sure he’ll get booked up and I might not be able to use him if I need him again….😊 Given other experiences I’ve had - I really wish all people in the trade were like Alex.

My boiler has stopped working. We had no heating and hot water. I called all my regular boiler engineers and they were all booked. I went online and found Boiler Doctor & Co. On a Sunday, I called Alex and he was so attentive, professional and helpful. He advised me not to waste my money having him come out on a Sunday night, and to wait till the morning. He gave me the first appointment on Monday. He came to the property in Shepherds Bush looked at the problem, and then went to buy the parts. My sister's flat also had the same problem and he went to Acton to repair her boiler also. We are extremely pleased with Alex. He is VERY professional and gets the job done quickly. I 100% recommend him.

Contacted Alex for a boiler service and to work out why my underfloor heating wasn't working. He was punctual, polite and efficient. He identified the issue with the heating, sourced a spare part and replaced. He was extremely helpful and clear in his explanations. Would highly recommend, and would absolutely use again in the future.

I called in OK Plumbing for a boiler service. They were punctual and prompt to my query. Their prices were very competitive, Usama was friendly and went out of his way to make sure everything is ok before leaving. I had full confidence in their abilities and advice. Will continue to use for any future boiler services or plumbing work.

Plumber Sam is absolute lifesaver! Quick response, impeccable service and fair pricing. Fix my plumbing issues several times with ease and even took the time to explain everything. Professional, friendly a highly recommended!

Absolutely amazing service! So helpful and made time for me on such short notice - a lifesaver! Fixed our leaking kitchen sink like an absolute pro and so efficiently! I can highly recommend Ok Plumbing And Heating!

Very trustworthy,polite and knows what he is doing, also did a great job, No more leaks and when he installed the boiler we had it done within a day, so we had the heating and hot water working which was great. Thanks to Sam@okpluming Will be surely using him again.!

Highly recommend this boiler repair company! My Worcester Bosch boiler was acting up, and I was able to book a visit the same day. The technician showed up with all the parts and had the issue fixed in no time. Efficient, friendly, and reliable service.

Excellent service! It was easy to arrange and Pasha was on time and very helpful with my boiler. They require some prepayment for the service and initially I was not sure about it. But no need to worry at all as it is a very professional service. Will certainly use them again.

Pasha has helped me on a couple of occasions and he has always been professional and done a fantastic job. The latest occasion, we had a time sensitive issue with the boiler which happened out of hours but he still answered my call to give me instructions to rectify the situation until he was able to attend the property to implement a long term fix (which he did in a very timely manner). I would highly recommend Pasha.

Our boiler had broken down, Pasha from Citywide came round, knew exactly what the problem was, went to get the part and was back within 20 mins boiler part replaced and all good and up and running. Very professional, prompt service, Pasha was a lovely guy would definitely recommend and would use again. Sarah

Laurent is amazing! So responsive, friendly and keen to help. I’ve asked him to come and help with a couple of leak issues with my washing machine and he was there in a shot and super helpful and careful to tidy up after himself. He’s also hilarious, highly recommend!

Laurent is a life saver! He attends quickly, is knowledgeable and helpful and an extremely tidy worker. For example, he fixed my leaking back to the wall toilets when 2 other plumbers had failed! He really makes an effort to look after his clients, a very rare quality nowadays, especially in London. In addition he is very reasonably priced. I have used him on numerous occasions for myself and also my tenants. I cannot recommend him highly enough. Many thanks Laurent, your hard work is much appreciated.

Laurent amazing professional and extremely friendly. Great knowledge of showers, sink, unblocking, bath, boilers. Anything related to plumbing I don't think twice. I strongly reccommend Laurent.

Review for Laurent the Plumber: From the moment Laurent arrived to tackle our plumbing issues, it was clear that we were in the hands of a true professional. His dedication to his craft shone through in every aspect of his work. Not only did he arrive promptly at the agreed time, but he also took the time to listen to our concerns and thoroughly inspect the problem before proposing a solution. Laurent's passion for plumbing was evident in the meticulous care he took with every task. He skillfully handled a variety of issues, from simple leaks to more complex pipe work, all with the same level of precision and attention to detail. What stood out most, however, was his willingness to explain what he was doing and why, which provided us with a deeper understanding of our plumbing system and how to maintain it. Moreover, Laurent's work ethic was commendable. He worked efficiently and cleanly, ensuring that there was minimal disruption to our home. He was also very considerate, taking great care to leave the work area spotless once he was done. In conclusion, Laurent is not just a plumber; he is a dedicated and passionate professional who takes great pride in his work. His expertise, combined with his friendly and approachable demeanor, makes him a standout choice for anyone in need of plumbing services. We cannot recommend him highly enough and will definitely be turning to him for all our future plumbing needs.

Highly recommend. Very thorough and knowledgeable. They have helped me immensely figure out the source of a crazy Thames water bill, and were friendly throughout.

Called Amir this morning, came out within 2 hours after, finished the job quickly. Left the place clean and tidy. Would recommend.

So helpful - have worked with them twice (once to install a new toilet tank, once for boiler issues). Definitely recommend! Super quick and responsive for same-day resolution.

Great service - terrific work. Was able to provide an appointment really quick and the work carried out was great. Replaced my thermostatic shower. Highly recommended

Upperplumbers have been servicing our gas boiler for many years, and we receive the same quality service year in year out. Making us aware all is assured and well... highly recommended for Service, Professionalism and Value. Bill

Yari is well trusted , we have been using him for many many years. Always happy with the service.

I highly recommend Yari from Upper Plumbers. I was introduced to him recently and he's done a couple of jobs for me. So easy to communicate with, scrupulously punctual, efficient and tidy, and very transparent about his charges.

Yari is such a good plumber, I would highly recommend. Very efficient and honest. My heating wasn’t working and I have a newborn baby, so he kindly fitted me in really quickly and got it fixed that day, which was great.