I'm thrilled with the way Richard and his team have transformed my antiquated bathroom, into a wonderful, modern space. Ryan and his apprentice Sonnie were reliable, punctual, tidy, hardworking and friendly throughout. Richard also made a considerable effort to seek out new compatible fittings, in order to replace a faulty internal stop tap. I would definitely recommend this company and particularly appreciate the fact the entire refit is undertaken in-house.

"After getting 3 quotes Richard from Bates Plumbing visited and had the best price for works needed. He did careful quote checks. He spotted difficulties other companies missed.(under bath panel was a sloping floor that was stairs with all heating pipes above it - his solution creat new tiled wall and cupboard next to shower tray) (huge floor to ceiling internal boxed in soil stack he was able to reduce in size and hide behind wc unit. ) He had and showed photos of other work he’d done to resolve issues. This meant he could give an accurate quote for his work. Richard helps you choose fittings and sells them to you at the discounted cost (25-40%) he can buy them for which is then added to the quote price.. His workers are reliable, tidy and experienced so discuss ideas to improve the look and design of fittings and check how you want it to look. They ensure tiling is lined up perfectly and take pride in their work. It’s brilliant each fitter has an apprentice learning the trade and they work well together to get things completed in a timely way. I had him do 2 bathrooms and my only wish is I’d done them sooner. They are so beautiful even my teenagers are keeping them tidy and clean.😊 Richard, Dom and Finn you were fantastic. Thank you"

Brilliant work! Super happy with everything - Dom and Finn from Bates Plumbers were a dream to work with and the work is super high quality. Richard answered every question I had before the work started with great customer service. Would highly recommend!

Just finished my bathroom/ utility room. Room needed completely gutting and starting again. They completely transformed the space - new ceiling and walls, floor, all waterproofed and sealed, and new toilet and sink. Nothing was too much trouble, and they were very friendly and approachable. Went out of their way to clean up too!

We were very pleased with the way the team worked and tackled problems they encountered. The end result is a lovely modern bathroom. Richard was very helpful in suggesting design ideas. I would definitely use them again