Afternoon Tea yesterday as a birthday treat from my sister. A superb tea in a beautiful location. The best of it all was the service from our charming waiter who was polite, friendly and utterly charming. He really needs special praise. Service was slick and the food amazing and we cannot wait to return. (Table 8)

Incredible experience from start to finish in this truly unique hotel in the heart of the New Forest. The location is breathtaking, service faultless and hotel has so much character. Really nice touch that the hotel put a balloon, card and banner in the room when I mentioned in the booking notes it was my wife's birthday. Not something you get often. Dinner in the conservatory and breakfast in the Armada were brilliant.

I went with my husband today and we had our coffee there. It’s just AMAZING the way it’s presented with that nice biscuit and the taste!!!! I love it so much. The gentleman from Spain called Angel who served us the coffee was super amazing. Thank you so much angel for making our afternoon. It’s really nice. We had a walk around and this please just amazing.

My family went out for a Sunday roast, and it was delicious. We had the 3 course menu for £42 each. I know it's not th e cheapest but the place more than makes up for it. You expect to pay more for a very distinguished place, and the service was second to none. I would highly recommend 👌

Perfectly tucked in the New Forest, this hotel provides everything you’d want for a weekend escape from the city buzz. It was our first trip with our newborn, so we booked the Walker Suite for extra space and comfort. Spectacular. We used their indoor pool, which had children allocated times for us to enjoy with our baby. Very well kept. Mention a side is the restaurant operation which is magnificent. From their lush Sunday lunch, to the wide range breakfast selection, I couldn’t fault anything. A cheeky glass of fizz in the lounge in front their lit up pond is something id recommend anybody to try. The true secret of this place is the service and the staff though, who looked after us so well, and were kind at every single turn. Special mention to the Armada restaurant staff member Oliver, a true ambassador of 5-star hospitality. I’ve been in hospitality for 20 years, and I can tell you: these people really care about you. Well done.