I called Brightside to help with the changing of a mixer tap on a bath - although it sounds routine, there were serious access issues. However, Rob arrived, assessed the situation and after navigating the near impossible space and angles, managed to get the job done. Although it took longer than a tap change might usually take (around 80 minutes from arrival to leaving) Rob did a great job and I’ll definitely be going back for other jobs in the future. In addition, the people running the phone lines were also exemplary. From my initial call to making the payment post-job, they were positive, professional and polite at all times. All in all, a great local business for those in the Medway and wider Kent area.

Rob Telfer, attended a emergency boiler break down at my property . Called me before attending. very professional. Explain everything to me and my wife and put us both at ease. Clean and tidy service. Office staff friendly and helpful. recommend brightside heating ltd,for all your heating and plumbing needs.

Have been using Brightside for many years now to service my LPG boiler. In that time I've also had one emergency call out, they are very reliable and will go the extra mile to assist. Excellent customer service with friendly head office staff and engineers.

Fantastic service! Rob who serviced was very competent, polite, knowledgeable, and of course very professional. He got the job done in no time. Highly recommended company. Thank you for fixing our problem and not wasting anyone's time.

What an absolutely brilliant company to deal with! From start to finish it was an absolute pleasure working with Helen, Harrison and Gary. Professional from start to finish, we had another local company condemn our boiler which Brightside’s Engineer, Stuart, managed to fix in a matter of minutes, saving us thousands! I cannot recommend Brightside highly enough! Thank you guys! Will be taking out a maintenance contract with you!