How very disappointing that my suggestion to put a ‘Please Close the door,’ sign was received with such rudeness and distain by a member of the cafe’s staff. The door has been broken for months , minus 4 degrees outside and a the door constantly being left open means it wasn’t an enjoyable cake and coffee today. I was particularly polite in my approach to the staff member who was very rude and aside it was ‘next doors problem.’ Please give some attention to customer care and basic manners shown by staff members.

***This is just an amendment to state that a member of staff, Roy, has a great sense of humour, has excellent customer service skills and is efficient. I do hope that one of his managers sees this review as the work that he does is worthy of praise. The members of staff all appear to work hard, but it is mostly Roy who is at the till when we attend Country Market.*** Although this was not our first time at the Market, I can state with 100% certainty that we shall return because of the high standard of customer service, the range of items and the fact that the place is always very clean. We recently shopped here again, namely in March 2023. There are so many wonderful things to see and appreciate, such as the high-quality fruits and vegetables, the wonderful variety of cheeses, a lovely cooking section and items for gardening. The Aquatics section was amazing (Maidenhead Aquatics). Some of the fish were absolutely captivating. The members of staff are extremely knowledgeable and friendly. I really enjoyed watching the Mbu Pufferfish. One could easily spend hours just watching the fish. The area is usually extremely clean and properly maintained. The Short Tail Dragon Eyes Fish were absolutely stunning to watch and the coral selection was beautiful. If one does not like crowds very much, it is prudent to attend during the week, especially if one wants to look at the fish. Many people prefer to look at this section when the place is not overly crowded and there is not the constant distraction of other people. It would be quite easy to spend hours watching the fish!!! I also like the fact that members of staff do not follow customers around, asking lots of questions. When approached, however, the members of staff give high-quality advice. We have never encountered a rude member of staff at this place. They always seem to be doing something constructive and provide excellent advice. Thank you for all of your exceptionally hard work. It is very much appreciated.

A great place for food, gifts and plants! We visited today and it’s always good to see the wide range of fresh produce and the great range of meats. Christmas had arrived too and there was an excellent selection of decorations, crackers, gift wrap, trees, lights and gifts. Plenty to browse through and lots of stock in interesting displays. There was also a separate area with artificial trees, baskets and outdoor lighting although the set up was a bit haphazard, probably not quite finished yet. Well worth a visit.