Cannot recommend them enough. We took our little Rat Ronnie in as she had issues with her eye, despite being given a full check over and some treatment, she was very unwell and had to take her back yesterday where unfortunately we had to let her go. Both vets we saw were brilliant, really caring and empathetic. Kim was particularly amazing yesterday, going through all the options we had, not pushing us to decide right away, and when we made the difficult decision to say goodbye, she was patient, caring and gave us plenty of time before and after. The receptionist was equally lovely and made what is an awful experience a lot easier and more comforting. We’ll continue to use them as needed, and are so happy we found them.

We had an emergency with our hamster today when we thought he’d swallowed some poison. We could not get a small animal specialist interested but Companion Care agreed to see him after trying to get a specialist to help. They were the only helpful vets I spoke to - thank you so much to the very kind reception team - and the vet was amazing with him. I was worried about a vets in a chain store but they far exceeded my expectations. They made space to see Squeaks, dealt with the poison hotline to estimate the right dosage, and treated him (and me) with real kindness. I couldn’t be more grateful. Thank you.

Amazing vet, looked after Oscar with the utmost care, with lots of treats to calm him down. Simple explanations to what was wrong with Oscar and great advice, guidance and reassuring information.

The vet was very informative; she answered all my questions and was very caring toward my pet.

Very thorough and knowledgeable veterinarian. Very helpful and knowledgeable reception staff. Very reassuring place in times of need for poorly pets. I hope I’m not back for a long while, but if the need arises, I’ll definitely come here. Thank you!