The Best Veterinary Cares in West Midlands, United Kingdom (2025)

Fantastic service for all the paws in my house. Knowledgeable. Friendly. Reasonably priced. And always available within an hour of phone call. The WhatsApp service in invaluable and I’ve never heard of that before. But it’s healed a lot without an appointment. 5 stars because in grateful of all the services provided. And your kindness goes along way.

I volunteer for a cat rescue that this vets has supported. They have an excellent standard of care and always make sure the animals receive first class treatment. The staff are very polite and helpful amd always help to relieve the stress of taking a sick animal to the vets.

What can I say?? Our dear beautiful boy called Bandit was taken to 387 vet’s for emergency surgery while on the care of my daughter when we were in Jamaica. He had a foreign body in his intestines that cause significant damage and the surgery was long. He passed on the table at the final hour which was simply traumatic and distressing for all the staff at 387 vets. I want to thank Carlos, Jennifer, Hamish, all the nurses and all the reception staff for trying their best to save his life and the kindness and compassion going over and above to call me in Jamaica and my daughter at home to deliver the devastating news. They arranged for his cremation and gave me the time we needed for a debrief of what happened on my return. When I tell people of my experience and the loss of Bandit they comment on what a wonderful practice 387 vets must be. The care Bandit received was second to none and I am at peace with the way he was cared for and loved in his final hours. Cannot thank you enough for helping us through such a horrible time

I brought my rabbit Phoebe here when she was poorly and my original vets was shut. Amazing staff! So friendly and so hopefully. Definitely have love and passion for the animals. This will be my chosen vets from now on! Thank you

Visited PHV in Mere Green today and Laura on reception and Lawrence the Vet couldn’t have been more helpful . Very impressed with service and advice. Thank you Alfie and Casper

Can’t recommend this vets enough. I had an appointment tonight for my dog but unfortunately due to him being unwell had to cancel 45 minutes before hand and the staff were so lovely about it. Rescheduled there and then and managed to work with me to sort the time around my working hours. Nothing is ever too much for Pool House Vets. All of the vets and reception staff are lovely especially Amy! Always so helpful, kind, caring and understanding, nothing is ever too much for them! They’re so passionate about their job and it really shows :) In these very uncertain times they have the best procedure in place and I would happily leave my dog with anyone here and I know he will be safe and looked after. Well done guys and thank for everything!

So happy I chose this vets for my two cats. I think they're handling the whole covid situation brilliantly. The girl on reception (Amy) is so lovely and chatty. I met the vet at the door who clearly explained the treatment my cat would need, the benefits and what I could expect in the future. I have total faith that they will care for my pets in the future. Thank you Pool House Vets! 🐾

This is by far the best vets we have used. Our previous vets don’t match up to the standard and care you get from mere green pool house vets practices. From the team on reception to the vets themselves are all professional and welcoming. We know Our 3 kittens are in good hands when they visit.

Gone above and beyond today for our dog Max wasn't able to take him to have his dressing changed. But they collected him from home changed his dressing and brought him back. Great service thankyou

Its been a little while since our visit but Well were do I start the waiting area was immaculate and once entering it oozed professionalism the receptionist was professional welcoming and reassuring on entry to the practice. The professional staff greeted and took a vested interest in not only you but the pet needing attention. We saw the lady vet on entering her consulting room you felt at ease.our dog was treated unconditionally and everything was explained at at level for all to be able to understand. We were pleased with everything we experienced there. If you want a gold standard service this is the place to go.

An incredibly lovely friendly practice. We were treated so well at our first visit, the staff are all amazing and little Betsy Bulldog is home safe, well and now fast asleep. Couldn’t recommend highly enough. Thank you all so much 😊

Decided to try here after not having 100 confidence with my usual vet. Friendly staff and the Vet we saw was very helpful and informative. Would highly recommend.

I can’t thank Small Paws Vets enough for the outstanding care they gave my dog, Rosie. From the very start, Monika was amazing – she came out for a home visit which made all the difference to Rosie’s comfort and stress levels. The care, compassion, and professionalism were second to none. Rosie then had a small operation and was treated like absolute royalty – the team made her feel calm and cared for every step of the way. It’s so reassuring to know your pet is in such kind and capable hands. Highly recommend Small Paws to anyone looking for a genuinely caring, professional, and personal vet service.

Monika is the best vet i know and I do dog rescue and travels from Coventry to see her which is about 1hrs away been see her for about 18 years would not go anywhere else

I have recently changed to Powis for my little cat who has so far not responded to treatment for hyperthyroidism. Powis vet Tanya has been very good researching the best way forward and we now have a plan to follow. Everyone very friendly and polite and the premises very clean and bright. Thank you to Tanya and the veterinary nurse and reception staff.

Thank you to everyone at Powis for taking good care of my spaniel Marley before, during & following his castration surgery. He is a very clingy boy but remained full of spirit throughout his stay and was more than happy to return today for his wound check. Every member of staff at this surgery are friendly, compassionate & kind to the animals in their care. I have been to other surgeries in the past & it was very clear that staff used a very task orientated approach when caring for the animals. This is definitely not the approach that the staff working at powis take, instead, they use a holistic approach with the animal needs and wellbeing at the centre of their care. I would absolutely recommend this vets and will continue to take both my pups there for all their care, well done Powis ❤️

I was let down by my old vets for my dog to be spayed. Powis vets fitted me in the very next morning. Transferred all my dogs records etc for me on the spot. Not that it matters too much but they was £100 cheaper then most other vets. They’re very friendly and polite, updates on my dog throughout the day. When I went to collect my dog I was charged for the operation only, when I informed the receptionist that she had her nails clipped and anal glands expressed I was told there’s no charge. They easily could have added that cost onto the bill, which other vets likely would have! This vets actually care about your pets and not just after your money. Best decision I have made switching from black vets in Dudley to this place. 100% recommend

Polite,professional and informative staff. Very friendly and clean environment. Plenty of parking. Would recommend without hesitation.

We very recently adopted a dog from dogs trust who had developed a limp. I called and the receptionist was do friendly and managed to book us in thw next day. Our dog was collected from the car by a lovely vet who was reassuring and lovely and our dog although very nerbous, came back relaxed. Great service, great advice and very helpful. Thank you

I cannot express enough how caring and kind Sarah is my dog Blue actually wags tail when sees her. Before his operation i was very reassured by Sarah and her lovely staff.

Excellent vet to our 3 cats, explain everything well and outline all the options available. The course of treatment is recommended, and expected outcomes given. Easy to get an appointment once registered, all the staff have been polite, helpful and knowledgeable. Can't fault these guys, they really care about the cat & are happy to discuss all options.

My partner has been using this practice for around seven years, & speaks very highly of it. I recently went to pickup a prescription for one of the cat's, the lady from reception was halfway across the carpark with it before I even got out of my car ..... Thank you brilliant service.

Very good, everything explained. Very gentle and kind to my cat Benji, thankyou.

Doctor Emily was amazing!!! Thank you. Bruno loooves her xx

Very friendly staff. Nacho had his ears, eyes mouth and body checked he was also weighed. I was given some advice for dealing with plaque on his teeth and also recommended a calming diffuser for my nervous cat.

Really friendly and professional. It take my dog a little bit of time to get used to new people but straight away he felt comfortable with all staff members he encountered. We've now been a couple of times and every time they've been helpful, calm, friendly and answered any and all questions.

Lovely vet and nurse there, was our first time there with our new frenchie, they really looked after her as she is a nervous dog, thanks again will be back soon with beau x

I was really nervous about taking my very reactive nervous dog to the vets but they handled and treated by dog so very well. I was very happy as my dog and myself were not traumatised by the experience. Thank you so very much.

Brilliant team who all have total empathy for your pets. Excellent service/care. Been with them 20yrs.

Always clean and friendly staff and look after my little girl and explain everything to you. Keep the fantastic work up. I would recommend anyone who loves their pets to use this vet 10 out of 10

I was recommended this vets. I'm so glad I registered my cat with them. She is safe in their hands. I've had great advice and treatment when needed , And all staff helpful and friendly.

My dogs have been cared for by Pipe Hayes vets since I moved here in 2013 I was recommended by someone in the Breed who lives in Derby but has heard how good the practice is! It has met with my expectations. Stephen Pegg has been wonderful.

I took my 1 year old lab for a checkup due to her breathing. She’s an extremely nervous dog and always has been, she’s currently in training. I can’t thank the staff enough for being so patient with us. Our first visit, we couldn’t even get near the vet without my pup being terrified, after speaking further with the staff, we figured out a way to have the consultation. Such amazing and sweet staff and I really appreciate how much they helped us. We’ve been with many vets, yet this is by far the best. Most vets wouldn’t have wanted to see us again. The only way we got a happy tail wag was when my pup noticed the teddies they had on display, I can confirm their teddies are worth buying too! They are super helpful, if you also have a nervous pup, I called up to explain and spoke to them in advance. I definitely recommend! (As you’ll see in the photo, she was extremely happy with her teddy)

When I had to have my cat Lucky put to sleep the staff were amazing. They showed us empathy and compassion and it was handled in a very dignified manner. It was the little touches like letting me holding her as she went and the fur clippings and paw and nose prints that added to the meaningfullness. They made a very traumatic time, easier than I'd of imagined. I have another cat, Roamie who is looked after by them and that won't be changing! Thank you, to you all !

I have recently had to have both my dogs put to sleep here just 7 weeks apart. Each time the staff were extremely sensitive. They gave us as much time as we needed to say goodbye and the lovely pack of a card, hair cuttings and paw prints are such a personal touch that will be treasured. Thank you to all the staff who helped us with this very upsetting time.