The Best Veterinary Cares in Hockley Heath, West Midlands, United Kingdom (2025)

Absolutely wonderful vets and wonderful service. The staff are so lovely, caring and attending. They really care which makes all of the difference. Can get appointments on the day or fairly quickly which is just fabulous! Really positive experience here with everyone and the customer service is top notch! Thank you from me and Bailey Endley! 🐾

Excellent vets, used for many years for both cats and my dog. They listen to any concerns and always do a thorough examination when required. Staff are friendly and it always feels welcoming. Never have an issue to get an appointment, and the few occasions we've had an emergency, it has been dealt with in an exceptional manner. Highly recommend.

We have nothing but praise for Katie and the other members of staff we met. Everyone very friendly and efficient. Katie was excellent. What more can we say !

Fantastic vet! Saw my cat on time, friendly receptionist and friendly & helpful vets. Good location albeit the parking space is a little tight. Separate rooms for cats and dogs as well which is great. Appointments ran on time - no complaints.

We cannot thank James Horner Vets enough for the incredible care and compassion they have shown towards our beloved dog. From the very first visit, it was clear that the team cared for his wellbeing, showing patience and understanding for his anxiety. Their calm and loving approach helped transform his behaviour at the vets, creating an environment where he felt safe and secure. Thanks to their attentive care and dedication, they were able to provide a thorough diagnosis and treatment plan that brought our dog back to his happy, playful self. Even in his final moments, the team continued to go above and beyond. They gave us the precious gift of extra time with him, offering unwavering kindness and support during an incredibly difficult time. Their sensitivity and professionalism ensured that his passing was as peaceful and dignified as possible. James Horner Vets is a truly exceptional practice, and we are forever grateful for everything they have done for our dog and our family. Kat and the team are a credit to their profession, and we wholeheartedly recommend them to anyone looking for compassionate, expert care for their pets.

Having had a cat that has had problems for several years now and not been sorted out, I changed vets to here and have had such good care for my girlie with diagnostic tests explored and explained fully by the lovely committed vet Megan who spent time and effort trying to solve the issues my cat has and not just prescribing medications to mask the real cause for her discomfort and distress at times. I’m very happy and my cat is more relaxed here than she has ever been at a vets surgery before. She isn’t meowing on the way there in protest anymore and coming back hungry and happy after a consultation. Thank you Megan for being so attentive and caring. Much appreciated!!! An update is my cat has had further tests including a scan on her abdomen and X-rays which sadly have revealed a problem with her liver which unfortunately cannot be cured. I and my beautiful girlie have had support and compassion from the team including James. Very sad but thankful for a local vet that opens Saturday morning too as I had to go in for emergency medication. Would definitely recommend them.

Thank you so much to Kat and the rest of the JH team for the compassion and patience shown to us as a family this week when we sadly had to put our dog to sleep. He was handled with such care in his final moments by Kat, and throughout the past 6 months by the whole team since we registered him with this practice. You all have made a truly horrible experience so much more bearable, we can’t thank you enough!

My dog had terrible anxiety issues today It was he’s first time here. He had a bad experiences At he’s last vet. New Vet today was so patient and helpful Receptionist and vets and nurses were very supportive and helpful gave great advice They are going to help and support us to try get my dog to overcome this or make he’s visiting easy Thank you for reassuring us today

This place is absolutely 5 stars and more! Our bunny broke her jaw and our own vets could not do anything for her, someone was looking down on us when we got transferred to Manor Vets Edgbaston. Mikel her vet is an absolute genius and the kindest man we have ever met, he goes above and beyond to help and honestly we would not thank him enough! He always remained positive and nothing was too much trouble, she would not be here without him. The nurse Faye is the sweetest person, equally as compassionate and caring and helped not only with our bunny taking great care of her but made us feel so at ease, such a lovely person. The reception staff, well it’s safe to say we spent a lot of time with these ladies on our trip weekly visits for 3 months, they are kind, compassionate and just great people and we enjoyed there company! Our bunny is now all fixed because of these great people and she will be staying at this vets for any future treatment and her vaccinations, thank you guys, you really are the best x Highly highly highly recommend this vets!

They saved my budgie's life! I can't say enough words how good and operative they all been! If not all the Manor staff I wouldn't have my budgie by now.. They all together did this amazing job! Massive thank you to Jack, Ben, all the nurses and receptionists! ❤️ Ringo is fully recovered after surgery and living his best life!

Highly highly reccomend this practice for their exotic vet care for rodents from my experience. Receptionists are fantastic, very knowledgable and experienced vets, extremely transparent & offer all treatment options. My hamster unfortunately passed, and they treated me and her with such kindness even for a pet some people deem lesser, they laid her in a box ready for burial with a flower. I cannot thank this practice and their staff enough.

Fantastic vets, especially Jack and Mikel, and nursing staff, especially Mandy. Reception staff are also extremely helpful and supportive. I would recommend this team to anyone who has rabbits. The team is so knowledgeable and also happy to educate owners to better manage and understand their rabbits needs.

Peter, Becky, nurses and reception staff you are all angels. Thank you for getting Judy back on her feet again yesterday. I know that she is in very safe hands when she is with you. I appreciate everything you do and your honesty about her condition. Thank you from the bottom of my heart. Helena

My first visit to White Cross with my 17 year old dog and I have to say I was so impressed!! The vet we saw was so lovely and made the experience stress free. He took the time to fuss and reassure my dog who can be very nervous. He explained everything thoroughly and was very caring. I have signed up to their Wellness Plan which is very good value . I would definitely recommend this vets practice. !!

Amazing service from everybody! Took my little Diego in today and all of the nurses and vets were so welcoming, professional and kind at the same time. I felt really reassured as It was just so obvious that all staff really knew what they were doing. We had a really lovely nurse who really took her time explaining aftercare and took time in answering all my questions. We also really appreciated the get well soon card it was a lovely touch. Thank you for caring for my boy

Brilliant practice and you can tell that all of the staff love animals and genuinely want to help. Monthly wellbeing service has been great value and has given me some much needed reassurance also. Highly recommend.

Our cat needed a check up and the staff at 608 were brilliant from beginning to end. The cat isn't used to being out of the house so was a bit traumatised by the car journey but because of the care the staff at 608 Acocks green showed, he calmed down and was given the right treatment. Can't thank them enough.

We have been coming to this practice for over 20 years and have never been disappointed. Everything is always explained and you can ask as many questions as you like. Over the years we have lost our family pets and i love the fact that we recieve sympathy cards from the surgery.

Very friendly staff & very good, kind, caring, compassionate exotic specialist Siobhan. She was amazing with my very anxious rabbit, so loving & sensitive towards him. Definitely recommend using 608 vets. Thank you so much.

easy to book appointments online, you know even which vet will see your pet, friendly staff and didn't push to buy products they recommend which is always a breath of fresh air

We had our family dog put down today. The vet was especially kind and respectful. The staff were really understanding and helpful.thank you from the walker family x

Amazing practice! Before deciding on a new vet for my cat, I researched Birmingham vets and their operators. Orchard Vets and their plans help make accessing great support for my pet accessible and not stressful. While the vets are 20 minutes away from where we live, it's worth the journey. They make it simple to understand all costs and the actual service and vets are amazing. Reception is always kind and warm and you can tell that everyone sincerely loves helping animals. I trust my pet in their hands and would highly recommend them to anyone looking for a new vet.

Excellent vet to our 3 cats, explain everything well and outline all the options available. The course of treatment is recommended, and expected outcomes given. Easy to get an appointment once registered, all the staff have been polite, helpful and knowledgeable. Can't fault these guys, they really care about the cat & are happy to discuss all options.

I cannot express enough how caring and kind Sarah is my dog Blue actually wags tail when sees her. Before his operation i was very reassured by Sarah and her lovely staff.

My partner has been using this practice for around seven years, & speaks very highly of it. I recently went to pickup a prescription for one of the cat's, the lady from reception was halfway across the carpark with it before I even got out of my car ..... Thank you brilliant service.

We very recently adopted a dog from dogs trust who had developed a limp. I called and the receptionist was do friendly and managed to book us in thw next day. Our dog was collected from the car by a lovely vet who was reassuring and lovely and our dog although very nerbous, came back relaxed. Great service, great advice and very helpful. Thank you

I would like to express my appreciation for the exceptional service provided by the veterinary surgery staff and veterinarians. They demonstrated utmost politeness and helpfulness in caring for my pet. The level of care and attention they provided was truly commendable. Furthermore, they diligently followed up to check on my pet's well-being after the surgery, which is a testament to their dedication and professionalism.

Nice friendly place,small vet clinic with small reception but it is very nice and kindhearted stuff.Here you can find medicine and shampoo for your dog,anti flea products and some helpful things for cats and dogs.There is a parking for some cars. My mom lost a dog and this people helped us to find him healthy and happy.

My first visit after transferring from a different Shirley practice went smoothly. Efficiently dealt with at reception and promptly seen by vet. A small practice which is less intimidating with fewer pets waiting to be seen. Efficient diagnosis and treatment prescribed for my 15 yo dog which was soon effective. Parked right outside with no problem. Very happy with my move.

Phoned on the Saturday morning as an emergency appointment. The receptionist recognised that my cat was in need of urgent help. Within 15 minutes I arrived with my cat and was taken immediately. The Vet went above and beyond to help my cat. He was taken into a separate area to perform what was required to alleviate his pain. The Vet explained what would happen to my cat. We came home with medication which was explained throughly by the receptionist. Thank you to the VET and the RECEPTIONIST for an excellent service.

My dogs have been cared for by Pipe Hayes vets since I moved here in 2013 I was recommended by someone in the Breed who lives in Derby but has heard how good the practice is! It has met with my expectations. Stephen Pegg has been wonderful.

Always clean and friendly staff and look after my little girl and explain everything to you. Keep the fantastic work up. I would recommend anyone who loves their pets to use this vet 10 out of 10

We had to take our 50kg boy to the team today as an emergency, losing blood and he was terrified. We can honestly say the whole team from start to finish were incredible, so patient with him and very informative. Happy to have such a great vet. Thank you all so much for making an extremely stressful experience so much more comfortable x

Great vet practice. Friendly and empathetic. Treat animals as if their own. They have time for questions. I recently moved from another practice as I was no longer confident. Lodge veterinary centre ticks all my required boxes.

Couldn’t recommend this vets enough. Always greeted with friendly staff who give a high quality of care to our dog whenever we visit. I always feel so at ease as I know our dog is in safe hands, she now loves going to the vets and all the attention she gets from all the staff!

My family have been bringing our pets here my whole life and have always received the best treatment. The staff here truly care about your pets and always put them, and you, at ease. Couldn't recommend enough!