The reception and veterinarian were very professional, patient and friendly. They answered all our questions. We had just gotten our kitten and the cat bag we purchased was still on the way, they graciously lent us the cat bag so we were able to take the kitten home easily.

Federico saved my cat’s life yesterday by accommodating a last minute appointment and performing life saving surgery as she had blocked intestines. My cat’s now herself again, very happy and slowly recovering. I will never be able to thank him enough for being so professional and caring. He also ensured to perform the surgery in the least intrusive way possible so that she would recover faster, which shows the level of care and love that he has for pets. Every single person I’ve come across at this practice is incredibly kind, empathetic and compassionate, from the receptionists, to the nurses and surgeons. My cat is now registered with them as her regular vet and I will never go back to my previous vet!❤️

Our first ever visit with our cat at this vet clinic and was super smooth and pleasant actually which we didn’t expect. Informative and professional vet. Professional reception, and nice space, with some parking bays.

Went to this vet for a second opinion as my cat had a wound that would not heal. They were absolutely amazing! They diagnosed the problem, the locum vet melody acted with kindness and her ethical approach was second to none. I just wish I found them sooner. Hoping mittens after surgery will regain her quality of life again. Thank you all at Bayswater xx