The Best Veterinary Cares in West Norwood, Greater London, United Kingdom (2025)

Without doubt the kindest, most professional and fare priced vet I have been to. The handling of my dog's final moments was dealt with compassion and care. I would not hesitate to recommend Paxton vets.

I found Paxton vets for my 2 bunny rabbits after moving from the USA to France to the UK. It is very hard to find experienced rabbit veterinarians (especially in a new country). But Paxton Vets treat them so well, with such gentle kindness and always listen intently to my concerns so I feel heard and understood. They are clearly knowledgeable with rabbits and I trust them. Whenever I have a question the vet herself gets back to me (same day) via email with the answers I need, suggestions, etc. It is clear customer and pet care are of top priority here at Paxton Vets (Gipsy Road) - many thanks!

My first time at this vets and I was very pleased with the service and the vet “Anna” who dealt with my dogs tail in injury. I was nervous about changing from my old vets, but now I’m very confident and will be happy to return when needed. I highly recommend Paxton veterinary clinic gipsy road.

Another tick for this practice - once again came to my aid with Lilee - thanks to Hannah and Arasi - appreciate everything you did!

We bring my small dog here about once a year to have his glands cleaned when he’s looking uncomfortable, sore and licking a lot. It’s not the nicest procedure for our poor pooch but the nurse and staff always welcome him warmly and are very gentle and kind to him. You can tell they really care about the animals. Our pooch comes out with his tail waggling. Would highly recommend Animal Medical Centre

My cat stayed in the outdoor cattery for 6 nights. It is priced well and I liked that they were part of a vet in case anything happened. Only downside is I wish they could provide more regular updates instead of one. Will use their services again.

My kitten couldn’t pass poo since she was born and couldn’t be treated by few vets. Then we met Chris, an excellent and warm hearted vet from Animal Medical Centre. He did a successful surgery for this poor girl and gave her a new life now. The cost of surgery also very reasonable. I’m so happy with all the staffs in AMC. Definitely worth a 5 star rate. Xx

Professional, caring, and clearly love what they do! I had my little furball stay at their cattery for two weeks. The staff was very understanding and attentive to our needs, questions, and concerns. They showed us the entire facility a few weeks prior and explained their entire structure of the cattery. The place is kept very clean and organized. Everything is on a structured schedule, every little thing has its place and purpose. They have plenty of space for both indoor and outdoor cats and also have indoor "cabins" with windows to the outside (wherever possible). The layout of the entire hotel is very cleverly planned out. The price is also very reasonable, especially for the quality of service you receive! We also received updates twice a week with pictures. If your cat is someone who is fine with staying in such a hotel with other cats, then I would highly recommend this place! 5 stars across the board! As a bonus, it's a medical center, i.e. trained professionals and vets are the ones taking care of your pets. So knowing that they are properly equipped to deal with unforeseen circumstances definitely takes away a bit of stress while being away.

Really like this vets; very caring and professional staff - you don’t feel they are only in it for the money, which cannot be said for all veterinary surgeries at the moment unfortunately. Not especially cheap but good care and straight, honest communication about options and costs. And animal welfare clearly comes first.

Highly recommend! The staff is very friendly and I feel they genuinely care for animals. And when I had questions they were answered and thoroughly explained. Bonus: easy to make appointments (and reschedule).

Our dog came down with an infection quite rapidly and was very distressed. The vet saw her within 15mins of us calling, and she was swiftly diagnosed and treated. Home not long after with her medications and cone of shame. Great service and care.

I would recommend this place for the animals’ owners. The stuff is very nice and helpful, also professional. We do there all the checks and they also prepare Health Certificates for the travel! The only thing is that it is expensive, but we got the discount for the second dog! Thank you!

Outstanding vet, they really do their best for your pets! I would highly recommend them! Inga is fantastic, knowledgeable and kind. Highly recommend this vet. I trust them, pyometra was identifed and dealt with swiftly.

I've been going to this clinic with my cat Ofelia since I moved to London 4 years ago. By far, this is the best veterinaries I have come across. Recently my little one was taken in for surgery. The planning, the follow up, the heartfelt care, all if it splendid. I needed some extra information beforehand and asked to talk to the staff and it was granted. And on the day, the pre-surgery chat with the nurse was so good. The day after, both the veterinary herself and the nurse called, both checking in with medical check list and with real care. These professionals are in it because their hearts are in it. Cannot recommend the clinic highly enough. So glad Ofelia can keep coming back to the Highgate Clinic.

My nearly 3 year old, anxious Maltese has been going to Highgate Veterinary Clinic since he was a puppy. I cannot recommend Dr Jennie, Dr Beccy, and the rest of the team enough. Their patience, willingness to be accommodating, and their high standard of care are exemplary. When an anxious dog pulls you to get inside the vet office, it is a true sign that they are doing everything right!

Happy with the service of my local vet. Always informing me if it’s time for my cat appointment. Would recommend.

This was our puppy Herbie’s first trip to the vet with us to get his vaccinations. The staff all made a huge fuss of him, giving him lots of treats and making sure he enjoys his trips to the vets. Special shout out to Caroline and her skunk Norman! Thank you all for making it a fun trip out for Herbie!

All staff is very friendly and happy to help. Always willing to give good advice on how to keep your pet in good health and condition. Thank you.

I had a good experience visiting this Veterinary Practice. The people at the front desk were very patient and friendly and made me feel at ease. They told me about the Health care plan and signing up was really easy. The Vet that I saw was from Australia, she was very quick and efficient and gave me all the information that I needed to know. She was patient and kind. My Kitten was incredibly calm as well. Thank you for my first Veterinary experience.

Friendly, knowledgeable and extremely helpful. We took in a pregnant stray cat and easipetcare's team helped us at every step of the way. Any concerns or worries we had were expertly handled and explained, and they were more than happy to point us in the direction of other trusted vets when they were fully booked or closed. They genuinely care about the wellbeing of animals and it shows. Otis and her 3 kittens wouldn't be in such a good place without them ☺️

I feel that my cats get the best care here. I was previously with another Vets, when one of my cats had an emergency and was referred to Elizabeth Street. The care and attention was amazing. I felt well informed with the regular calls and emails I received not only whilst he was there, but also when he returned home. I feel that I can contact them at anytime with any concerns and I will get advice. There is a great team here. Thank you guys

Honestly I came across this vet today on a Saturday afternoon as an emergency as my 18 year old cat was not well at all. I previously took him to Bluecross Victoria & they were no good and was telling me I had to leave my cat overnight for scan and that he might not make it the night. I called this place and they said they were able to do a scan straight away after a vet examined him. They then discussed with us that my cat was very weak and had too many health issues and me and my sisters just decided to put him out of his missery. This vet honestly I will sing its praise out loud I’m so grateful I came across you lovely people and so happy that my baby was able to have peaceful sleep and can finally put to rest. Thankyou guys so much we really appreciate you !!!!!!

Have been with the practice for 4 years. Nara, our Shiba Inu, has been looked after really well through joint issues, infections, allergy diagnosis, vaccinations & Animal Health Check Certificates. The team have been thorough, helpful and personable. There is always useful advice made available and it is explained in a simple way (for example the animal health check certificate process was well explained in person and followed up over email with the courier for our dog when travelling to Spain) It has always been straightforward to access medical records and make insurance claims. We have been very satisfied with our experience at the vets. There's a handy shop inside too should you need anything from hypoallergenic food, to toys and puppy training gear. Thanks team, one happy pooch (and owner)

I had to find vet in emergency. Elizabeth st were great. The vet I saw was kind and caring and did a great job. Prices were really reasonable compared to other emergency vet’s. I would recommend this practice. Only one negative point. They took ages to fill in my simple insurance form over 5 weeks. Way too long . And although promised call backs I never got them. This needs addressing.