We had a great first experience with Hello Vet: really great to be able to chat to them over WhatsApp before coming in, and we were able to get an appointment on the same day. All of the staff were really friendly and the clinic is very spacious (and doesn't smell like a vets), which was great for our slightly nervous dog. Once in the consultation, the vet took the time to make our dog feel relaxed and was able to treat his ear infection with almost no fuss which is a first as he hates having his ears looked at. Treatment options and costs were explained to us so we could make a decision on what was the best route, and it is helpful to have the treatment plan sent over after the appointment too. All in all, a really great experience. We'd definitely recommend Hello Vet to anyone in the area.

I cannot rate Hello Vet highly enough. Originally, I moved our young dog there so I could be with her when she fell asleep for her spay operation. I have been so impressed by their super caring friendly customer service, and the speed and ease, and help, they have given me and my lovely dog.

I took my little cat Ziggy to see Hello Vet on Clapton Road to get worming tablets and to have a general check up. They could not have been lovelier! The whole visit was calm, friendly and thorough. Ziggy was very much at ease as a result which made what could have been a stressful encounter an absolute breeze. I would thoroughly recommend Hello Vet and am delighted that they have just opened a branch around the corner from me!

I’m very happy to be one of this vet’s first reviews. What an absolute breath of fresh air this company is. The spaces are wonderful and light and airy with touches like the scales built into the floor. You think this is trivial, but when you own a dog who knows that stepping onto the scale at the vet might be followed by an unpleasant experience, then just making that step of the process gentle makes such a huge difference … So far, nothing is anymore expensive than any other vet I’ve used in London over 20 years of owning a dog. The staff are lovely, the vets are knowledgeable and have helped me sort out a tricky injured claw on our dog. We live around the corner from the Clapton office and am looking forward to being part of the Hello Vet family. Hopefully we don’t have to use the London Fields office for anything serious and we can just pop in around the corner when needed. Welcome to the ‘hood, Frida Dog and I are excited you’re here.

We have recently moved to Hello Vet’s Clapton practice after hearing wonderful things from friends, and it lived up to expectations at our first appointment! Communication is great and getting an appointment is super easy (within just a few days). The clinic itself is beautiful and calm - everyone was so kind and welcoming, making it a real positive experience for my dog. The vet, Hannah, made me feel listened to and taken seriously, and like we had plenty of time to be seen with patience and not rushed through. All the options were discussed so I was confident with the treatment plan, and I got clear written notes via email afterwards. My dog loved it because she got a special bag of treats with her name on to take home with her and everyone gave her lots of attention! I’ll definitely be recommending to others.