Have been with the practice for 4 years. Nara, our Shiba Inu, has been looked after really well through joint issues, infections, allergy diagnosis, vaccinations & Animal Health Check Certificates. The team have been thorough, helpful and personable. There is always useful advice made available and it is explained in a simple way (for example the animal health check certificate process was well explained in person and followed up over email with the courier for our dog when travelling to Spain) It has always been straightforward to access medical records and make insurance claims. We have been very satisfied with our experience at the vets. There's a handy shop inside too should you need anything from hypoallergenic food, to toys and puppy training gear. Thanks team, one happy pooch (and owner)

I just wanted to praise and acknowledge the wonderful care we have received at Elizabeth Street Vets over the last few weeks. We first visited when our cat, Isabella, was asked to be a blood donor. Although we arrived late in the evening, and the team were clearly dealing with a lot of emergencies, we were treated with complete kindness and courtesy, and so we had no qualms about leaving her overnight until the procedure could be safely completed, knowing she would be in very safe hands. Unprompted, we then received a phone call the next morning from the vet to update us on progress which was so appreciated. She returned again 4 days later for the same procedure and both times came home relaxed and clearly well cared for. Our most significant interaction was last Sunday when we again arrived late in the evening to re-home Harvey, a c. 5 week old orphan kitten (who had been the recipient of Isabella’s blood donation). The team could not have been more helpful and patient, answering our many questions about the best care for him, providing us with emergency numbers and food to ensure his first night would be as smooth as possible. I genuinely don’t think we would have been confident enough to take him home without their support. Within 5 days he went from 410g to 570g, is already part of the family, and we are so grateful we had the courage to take him home with all their help! Special shout out to Kerry and Megan who fought for Harvey’s right to have a life in the first place and were relentless in their efforts to save him - we will be forever grateful.

I feel that my cats get the best care here. I was previously with another Vets, when one of my cats had an emergency and was referred to Elizabeth Street. The care and attention was amazing. I felt well informed with the regular calls and emails I received not only whilst he was there, but also when he returned home. I feel that I can contact them at anytime with any concerns and I will get advice. There is a great team here. Thank you guys

A huge thank you to all the team! This morning my dog had some blood in his urine and when I called the Elizabeth street veterinary clinic, they were very helpful and found an appointment for me very quickly. When I came in, everyone was absolutely lovely and nice. The vet I met with took time to understand what was going on, asking a lot of questions and not jumping into conclusions. She took some time to reassure me and explain the next steps in order for my dog to receive the proper care. Thank you so so much! I am very grateful!

I had to find vet in emergency. Elizabeth st were great. The vet I saw was kind and caring and did a great job. Prices were really reasonable compared to other emergency vet’s. I would recommend this practice. Only one negative point. They took ages to fill in my simple insurance form over 5 weeks. Way too long . And although promised call backs I never got them. This needs addressing.