I was quoted £410 to replace a faulty front door lock by another independent local company, so I phoned JCM and the guy on the phone got me to email pictures of the problem, he then phoned me back no more than 2 minutes after I'd sent the pictures and asked me to double check some of the locks functions, I did this over the phone and he then said he thinks the mechanism has marginally moved and if I take a particular part of the door lock off the door frame and pack 1mm - 2mm of cardboard or a spacer in the gap then it should fix the problem. The next day I did exactly that and yes it fixed the problem saving me over £400. This sort of customer service is unusual these days and hopefully this review will help others make a decision on which company to use. Highly recommended.

Fantastic service, efficient and great value. Supporting local businesses is always better than chains. Highly recommend.

Fast service, reasonable price, decent owner, everything you would expect from a perfect local business.

Excellent service! I locked my keys in the Safe and batteries had died. Nightmare!!! as I needed my Apple Watch/Documents etc pronto. Tim at JCM and locksmiths magically opened the safe like a PRO. Now everything is great for me again

Needed a cracked fob replaced and key cut on my Lexus. Excellent, friendly, helpful service and very inexpensive relative to a car dealership or similar car key replacement business. Absolutely worthwhile. Thank you for a great experience.