Super helpful and cost-effective! I brought my whole sash lock to the shop this morning thinking it was broken, but the owner showed me which small part to replace, gave me different price/quality options, and gave me detailed instructions on how to install it all. Thank you!

Excellent customer service, the type that’s hard to find nowadays !

Provided some sound advice, although didn't purchase any service or products, would definitely go back

Great service, popped in with a relic of an old lock which they were kind enough to look at and repair, and refused to take any payment. Nice guys know their stuff. Thank you

Very pleased with the service, friendly and knowledgeable staff, and prices were v reasonable when I compared them with competitors. would definitely recommend.