Good communication on arrival times and was able to come earlier. Explained every step of the job and was clear about costs. Great service, polite, tidy and friendly. Would definitely use again. Thoroughly recommended.

Fantastic all round service from Latch & Locksmith! Ray was highly professional, knowledgeable and provided excellent communication throughout the process of installing new locks for various doors at my property. Very competitive prices too - I would highly recommend! Thanks again Ray!

Arranged a time with Ray to call out. He arrived on time, explained the issue with the lock and fixed it promptly. Very nice guy. Have no concerns and would use again.

Fantastic service!! I had multiple issues which meant they needed to come and have a look to quote. Was worried that meant a hard sell once here… couldn't have been more wrong. Ray came out, investigated everything, talked me through every aspect of the works required, including the price, then offered to do it whenever was convenient - there and then if I wanted it (albeit one aspect needed a part, so a return visit was needed regardless). The price was really fair and when he came to do the work he actually went above and beyond to make the property as secure as he possibly could - including resolving an issue I hadn’t been aware of, for no extra charge. Would use again and thoroughly recommend.

I had an excellent experience with Ray and Phil. We live locally, and needed to upgrade a back door lock. Ray helped out with passing suggestions on locks, as well as tightening up the double glazed door. We now have a newly fitted lock and a door that shuts without any crunching. A really good experience from start to finish. Many thanks!