The Best Plumbers in Shaftesbury, Dorset, United Kingdom (2025)

Had a gas to heat pump conversion this week and Inafix was contracted for the install. Every one of their staff were reliable, trustworthy, professional, knowledgable, tidy and friendly. I didn’t know about this local company until this experience and can highly recommend them as a result. They made the daily household disruption for the project feel easy and organized, instead of stressful as I had anticipated. Really terrific bunch of installers!

Quick response when a gas pipe was cut through. A fast friendly service, and quickly made safe.. I also required a large radiator for my garden room and a water softner. Gentleman came out, discussed what I wanted, advised what would be best and items fitted within 2 weeks. Very friendly staff on the other end of the phone, when you ring, and always helpful.

Tom came to carry out an annual service on our one year old air source heat pump. He was polite, friendly and carried out the work in a professional manner. Tom was also able to give us advice and make adjustments to improve the efficiency of the heating system. We will certainly use Inafix again next year

We had our air sourced heat pump serviced, bloke who came checked out a couple of other things for us as well going above and beyond his job role, used shoe covers to keep the floors clean and gave us loads of pointers on how to use & maintain our kit, great job thank you very much

Ken has done various plumbing work for me over the years, and I wouldn’t use anyone else. Most recently he installed a Wiser system in my house and it works amazingly. Takes the time to explain everything, is super-reliable, fair with his pricing, tidy in the way he works and clears up at the end of the job, understanding and really has the customer in mind throughout. A great guy and a credit to the professional and trade. Thanks Ken!

I can recommend this company 100%. Kenny is a real expert at both plumbing and (complex) Wifi-based smart heating systems. He fixed my Genius Smart Heating system on two occasions now and got it working when no-one else could. He will go the extra mile for you and is very reasonably priced. HIGHLY recommend.

Thanks for helping us out with short notice. Great job, will recommend and use you again soon.

Ken is very knowledgeable, competent and committed to providing a very high standard of workmanship. He is also honest and transparent in all his communications, which helps create a strong sense of trust and peace of mind. He is probably the best gas engineer I came across and I would certainly use him again in the future.

I have found Ace Energy always to be thoroughly efficient and helpful in providing an excellent service. They also recently provided a very fast response in isolating a burst radiator and installing a replacement.

Excellent service from the whole company! Called as we had a boiler issue and no hot water, had an engineer at the house within a couple hours, everything fixed, very reasonable fee and one happy new customer! Thanks guys. 👍🏼

We had a solar panel/battery system installed by Ben and the team at Ace and it's been one of the best investments we've made. The whole process was straight-forward and trouble free and I would highly recommened them to anyone thinking of getting solar panels installed.

Ace Energy have been a good find. My experience with them is limited but can't fault their expertise and customer service thus far.

Had a difficult situation with our boiler, sorted and then serviced! Brilliant people in every way cannot recommend highly enough. Impeccable from top to bottom

Fantastic company, really brilliant and friendly service . All staff I dealt with went to extra trouble to solve my boiler and hot water tank issues promptly, in one case staying until eight pm to finish the job. Every time I have used them, work and repairs have been scheduled quickly, despite the extra distance they had to travel, and regular updates provided so we didn’t need to wait home all day. I can’t recommend them highly enough, and the bills I have received have been extremely reasonable. Thank you to all the team!

Required an annual service for a Grant oil combi boiler. The booking process and service were great with friendly helpful information. They are: Prompt and Reliable, Professional and I highly recommend them.

We had We Heat install a new boiler and replace 3 radiators. They did a fantastic job including minimising the disruption while the work was taking place. Very professional and easy to deal with from the initial survey thorough the the work itself. I wouldn't hesitate to use them again in future.