Really great service from start to finish. I had no idea what I was asking for but the lad on the phone was helpful and made me an appointment. I had a locksmith called Terry come and change my lock, no pushy sales tactics but he was very informative about safety. I would not hesitate to use them again.

Absolutely fantastic service. I went in to have 3 keys cut for my front door and was quoted a very reasonable price (much cheaper than a certain well known chain of locksmiths and shoe repairers). Unfortunately, the keys were cut from the wrong key on my bunch which might well have been my error when handing them over. Luke could not have been more helpful and not only cut three of the correct key for me, but was very happy for me to keep the others. I tried to offer some payment for these, but he wouldn't accept. Overall an excellent experience.

Rang the company this morning and they had a locksmith with us by 2pm. Terry was a smashing bloke. Looked at the broken lock , assessed and then fixed it efficiently and quickly and gave my warehouse manager advice on maintenance going forward. If needed would definitely use again.

Contacted Wakefield Lock and Key as our door wouldn't lock around 6pm, I was told that they already had a couple of jobs but would get to us as soon as possible, they kept us updated as to when they would get to us. I can't recommend Terry enough the lock had broken and needed replacing and despite it being midnight he ensured all the locking parts were working correctly and lubricated before he left. Outstanding customer service, it's like having a new door.

Called first thing in the morning regarding the lock on a door at the care home I work at sticking and not locking from the inside - the lady I spoke to who got me booked in was very polite and extremely helpful, was able to accommodate a timely call out - i was kept up to date regarding estimated time of arrival. Locksmith named Terry attended who was prompt, polite, and knowledgeable of trade. Works completed in less than half an hour and very reasonably priced. would definitely recommend and will use in future for all locksmith needs.