Turned up in a panic yesterday with a broken key in 2 parts, this was the only one we have for the lock. Mark served me and was amazing and very reassuring when I was panicking, he said no problem and relaxed me straight away. He cut the key and told me to try it first and refused to take any payment until I've tested it. To make sure it works perfectly. It absolutely does! I will be in asap to pay you! Thank you for saving me big time and a lot of money on a locksmith! Outstanding customer service and trust which is very rare in retail these days. I won't ever go anywhere else

A GREAT BIG SHOUT OUT TO….. Carole what a lovely helpful person, went above and beyond to make sure I daughters shoes where not only ready( had to have them stretched and extra elastic put on them ) Carole made sure you couldn’t see the work she had done, they was put back in the box and protected from any dirt or dust. I can’t thank this lovely helpful lady enough, what a Credit Carole is to your company.

Very helpful young lady. Changed an awkward watch strap for me I'd bought there a few days before. No extra charge for her time and expertise. Nice watch strap too and reasonably priced.

It was my first visit to Timpsons today and Scott couldn't have been more helpful. Although not a standard repair, Scott managed to fix my much loved handbag by improvising with a part on hand in the shop, this was greatly appreciated and to top it off he placed an extra hole in my son's belt.Thank you!