We used Craig and his team for a moth heat treatment. We had moths for years leaving holes in our sweaters and coats (despite having sticky traps). Craig and his team were professional and provided updates throughout the day. He made it an easy process for us. Due to us having a lot of clothing / items in our closets, Craig provided a free follow up treatment to ensure all of the larvae and moths were gone! His expertise and care to ensure the moths/larvae were eradicated was at a very high level. Craig is very knowledgeable about moths and how they operate. We highly recommend his services!

Craig and his team are very professional, efficient and friendly. The situation created a lot of anxiety for us and Craig was very helpful and kind, keeping us updated through the process. The team even helped putting things back, which they really didn’t have to. Almost 3 months later, we are still bug free. Heat treatment was the radical solution we needed for bugs, and Craig and his team delivered a perfect service. We highly recommend them!

Craig is an absolute professional and has provided exceptional customer service through a very difficult situation. He is kind, genuine, understanding and will take great care with any situation you might be dealing with. He would certainly be our first call if we ever have any pest issue. You are in good hands with him.

We had a horrible horrible time with bed bugs these last few months and were very difficult to get rid of. We constantly contacted the council and the bed bug problem never went away. We threw away a lot of our precious belongings and had a hard time trying to sort out the problem ourselves. When we found this company on google in the beginning, we were sceptical, but this company has saved us thousands of pounds and hours of sleep. Craig is incredibly kind and very professional, we no longer have a bed bug problem and Craig has even offered to double dose the house again just to make sure that the bed bug problem is no longer an issue. He answered all our questions and made sure that we would no longer have this issue. We highly recommend this company, the price may seem a little expensive for heat treatment but in the long run it'll save you from throwing out your furniture and constant unbearable itchiness. We are very satisfied with the experience and no longer have bed bugs. We highly recommend this company as only private treatments are the best option for extermination.

If you need heat treatment, this is the company you need to call. Sure there may be other great heat treatments available out there, but I cannot do justice with this review of how helpful Craig and the team were and continue to be! We had the heat treatment done around 2 weeks ago, I still get anxiety as any person who's encountered bed bugs would. Even when I have messaged Craig at 4am he's responded! You may find the heat treatment elsewhere but I can assure you, you won't find this level of customer service, genuine care and kindness. At every stage of the treatment, approx 7hours for my house, Craig sent me videos of what he was doing and how well the treatment was going. My parents wanted the curtains drawn and lights on and the back door locked before he left. He made sure everything was done to a standard beyond that which we asked, heating areas more than the standard requirement. I can not thank Craig and team for their genuine care, professionalism and compassion throughout this ordeal. Thank you from me and my family for making this nightmare bearable and eliminating all bed bugs for us.