my daughter is autistic and the dentist was excellent with her, very patient, kind snd explained everything to her.

Always on time. Dentist has always looked after me despite difficult teeth. Have been at this practice for more than 60 years. Same dentist for last 20 years at least. Would not change.

Very disappointing. Booked my initial appointment 4 weeks in advance. Welldene sent me a reminder 2 days before that date, but then contacted me the day before my visit to tell me the dentist had another appointment on that day and I would need to rebook. Offered one date initially which I was unable to attend, and when I tried to rebook the very next day was offered an appointment 6 weeks later as 'we are very busy'! Although I was informed they had dentists available if I wanted an 'emergency' appointment. Contacted Patient Feedback team, via email, to discuss and, currently, after two weeks have yet receive even an acknowledgment. UPDATE: Subsequently received an understanding letter from the practice manager, and after contacting him a short notice appointment was arranged with a nice dentist. Review amended accordingly.

Everyone involved in the emergency appointment was really helpful by finding an appointment and ringing to confirm my email by far the best dentist experience I have had in the last 20yrs with 3 other practices well pleased.

My daughters and I all attend the Welldene and cannot fault the service and staff interaction. Yes there was a wait at first as clearly their patient retention high ( I noted this as positive) once registered I can honestly confirm the service is that of the London clinics and you will not be disappointed. Keep up the great work Welldene 🌟