Stayed here numerous times now for work, and although I’m not there during the day, when I come back from work, the staff are all very welcoming and friendly, offering fantastic service, especially Katie who always offers service with a comforting smile and always seems to be everywhere at once and always goes above and beyond to make sure a stay here is as best as possible! also to Kim & Irene too, great service behind the bar and almost as if they both have a crystal ball and ready for what I want before I’ve even asked, fantastic service from start to finish, can’t recommend enough! Definitely one of the best/better hotels I have stayed in within recent time

Love this place. We had our usual family room and it was very kindly decorated for our daughters birthday, a lovely and very thoughtful surprise. Staff as always friendly and always give a warm welcome. Nadine Thank you Thank you Thank you. Irene on the bar and Julie and Lydia wonderful breakfast waitresses. A lovely couple of days and already looking forward to next time.

I have used this hotel many times to deliver corporate events and inductions and have always had a positive experience. The staff are always helpful and go out if their way to help. Julie and Lisa are stars. Highly recommend.

We stay at this hotel twice a year when visiting family, and it has always been a comfortable and welcoming place. The staff are incredibly friendly and attentive, with Lydia and Irene standing out in particular. They even remembered us from our last visit and went out of their way to make sure we had everything we needed. The hotel is dog-friendly, which is a big plus for us. Although the decor is a little dated and some areas feel a bit worn, this is reflected in the cost, which is very reasonable. It’s always clean and well-maintained, so we really can’t complain. The breakfast is consistently good and the room service is fantastic. Even during holiday periods, the rates remain affordable. And the views across Bolton are a nice bonus. Thank you!

Don't have experience of the rooms as here for work, however the staff go above and beyond and Julie is an absolute star! She has looked after us so well, ensuring we are comfortable throughout the 2 weeks and she always makes sure she comes to say hello 😊 hospitality is amazing