Very accommodating, got Ellie in quickly and considering how far we had to travel! Everything explained well and receptionist friendly and caring, especially Naomi! Thank you all for taking good care of my girl!

My dog woke up Monday morning completely paralysed on his back end, by 9.30 am he had been referred from my regular Vets to Frank, 12nn had an appointment with the incredible specialist surgeon, 12.30 a full CT of his Spine, then straight into theatre for surgery to be back in recovery by 4. Because of the speed and expertise of the team at frank, other than sporting a reverse mowhawk on his back you wouldn't think he wasn't at peak health ! I can't thank everyone enough for the kindness and compassion they showed both my dog and me. My dog can walk again thanks to these amazing people and I could not be more greatful for everything they do. Picture of said miracle below, loving life on his pain meds x

These guys/gals are amazing , looked after bertie bear really well when he had had his accident. Aftercare was amazing too. Bertie went from a serious break to being put back together by 2 plates. All staff are so caring

After being quoted 8-9k for several x-rays at our local vet we had franks recommend to us by a friend. Being around 50 miles from us I was a little sceptical. But after reading their great reviews and fixed pricing standards (without spending several thousand on x-ray's that probably wouldn't have found the problem!) we decided to try them out. We couldn't be more happier with how Annalisa diagnosed our dog, and how professional she was. After a well informed first meet she examined Myla and found the problem straight away (our vet's couldn't pinpoint the problem). She explained in detail that Myla had probably broke her back and would scan straight away. After a couple of hours we returned and the scan proved she was correct and explained exactly what had happened and how to treat Myla. We found Annalisa very professional and at a fraction of the price of our local vet. We cannot thank you enough for putting our minds at rest. Thank you.

Absolutely amazing from the start. We're at the start of our plan for Boublis but from the referral from our vet to the speedy response of frank. pet surgeons, we were reassured and welcomed. Maria investigated Bou's issues and she was straight talking but also kind, we were bowled over by her knowledge and professionalism, and she was so lovely with Bou. We went in at 8:45 and we were back to collect him at 16:30 with a treatment plan to help him. Maria and all the team were exceptional, it's such a relief to know places like this exist to help our fur babies, no hidden costs and everything fully explained before you proceed. We can't thank everyone enough!