Can't thank the team enough for the most amazing Christmas Eve meal! Warmly greeted, great festive atmosphere, friendly service and of course, INCREDIBLE food! It gets a bit crazy by the movie theatre for the kids, so as adults only, it would be great to sit in a more calm area (we constantly had kids running past!) But it didn't take away from our great meal. Will definitely be back.

Came here with my girlfriend for our anniversary meal. From the greeting at the door to the drink at the bar while we waited to get seated everyone was lovely and the cocktails on offer and the ones we got were amazing! When we got to the table there was a lovely piggy with happy anniversary written on it which was a lovely touch (we named the Snarfel for the duration of the meal). Our server was Ruby who was amazing and extremely polite and attentive and was fantastic. We ordered more cocktails and ordered the Platter for two, it was amazing, great variety and well worth the money, could not have eaten anymore! For pudding we had the frozen custard (Fro-co on the menu) which was a great pudding then we were surprised by Ruby with a board that had happy anniversary written in powdered sugar on it and a donut with cream and a candle and sparkler this was an extremely lovely surprise! And was very much appreciated. There were two other servers while we ate a Gentleman and another lady whose names I did not catch who were also very nice. Also the memorabilia/decorations around the restaurant are a fantastic touch which I did not know about before going. I loved it, as a geeky human my personal favourite is the Nuka Cola cap on the wall near the bar. All in all can’t say enough nice things about this place from the amazing service from Ruby and the rest of the staff we encountered who were extremely friendly especially during a busy diner service to the amazing presentation of the food and great quality of what we received and the fantastic restaurant. I will definitely be coming back and thank you for making this a memorable evening.

I love Hickory Smokehouse so much!! I’ve been to the one in Chester & I love that the servers & members are so kind & welcoming.Unfortunately I didn’t get the guys name who served us but he was amazing it’s our first time inside because in Chester we were outside & it was so cosy.Live music & the football on which my boyfriend loved & we were seated closer to the bar which I loved. Love my Pina Colada/Strawberry Daiquiri my favourite drink when coming here,I used to be a well done steak lover until I got medium well & it did not disappoint. FAVOURITE IS THE CHICKEN WINGS (Louisiana Hot) reminiscing about them right now. I will give all my money to this place only IF I could. Cannot wait to visit again I AM YOUR BIGGEST FAN! thanks to my bf yet again!

Food is lovely and the wait staff are really friendly and helpful but there was a really long wait for everything. The super slow service is the only reason it's not 5 stars. Also not keen on them automatically adding the tip jar. You have to ask for it to be removed or they will charge you an automatic service charge. Tipping should be at the discretion of the client not the restaurant.

The restaurant captures the atmosphere of an 70's-80's US smokehouse so perfectly, you'd doubt you're still in the UK - until the staff's accent gives the game away. We visited the day after Halloween and besides the outside decor, some of the waitresses had cool costumes/make up. The tables were a bit small (a box for 4 could fit barely fit us and the food almost didn't fit the table and would hardly accommodate even two "big" americans), but comfy. The atmosphere was lively without being too noisy. Among the 4 of us, we ordered two starters, one meal and a menu for two and had found it difficult to eat all of it, but it was so tasty we had to try... Had we ordered a full meal for everyone, we'd have to be rolled away!