I have used the Motorist Centre in Biggin Hill for many years on a number of occasions for both my own and three sons vehicles with excellent professional and friendly service. More recently I had a problem with my Discovery 5 with the engine cutting out sporadically when pulling away or reversing. I booked it in at the Motorist Centre and after a week of testing , replacement alternator and further investigation it was found I needed a new engine! Les, the owner, and his team were exceptional! I was provided with detailed options and estimated pricing with explanation as to approximate timescales for the replacement engine and rebuild as well as potential issues which may arise and affect the cost. The car was returned by Les personally last Wednesday. He has provided photos of the dismantle and rebuild with full explanation as to what was found and provided a 1 year guarantee of his workmanship. Incidentally the original alternator was reused once it was determined it wasn’t faulty and no charge was made. I cannot thank Les, Natalie,Debbie and the team of mechanics enough for their professionalism and would not hesitate in recommending them for any motoring issues or MOT’s.

Managed to get a “wait in” MOT at short notice over the weekend for Monday morning which was ideal as I travel from outside of London for night shift work. Staff were all very polite and helpful. Service was quick and work done to high standards. Would recommend:)

I’m so glad I called yesterday! My car failed its mot elsewhere and as it was over the Christmas period there weren’t many places open to get the issue fixed. One mechanic said they’d come and look and after describing the fault they said it would cost at least a few hundred pounds. Anyway, they failed to show on the agreed date so I scrambled around and searched for someone else and called the motorist centre. I spoke to Les who gave me another option that would cost £11, something the first person didn’t mention. He kindly fitted me in to test it the same day after doing what he advised and it worked. Really great service, I’m so grateful to Les, thank you. Would 100% recommend!

I just want to say a massive thank you to the team, especially Natalie and Les. Not only have they liased with my warranty company and taken the stress out of that for me but Les noticed that one of the works I had been advised to have done wasn’t actually necessary and instead just cleaned up my brakes and put them back, saving me £110! Its very rare to find a trustworthy and honest garage but this absolutely is one and I will not go anywhere else xxx