Best Places and Services in West horsley, Surrey (2025)

Rating: 5 / 5

Really interesting house, we went on a BBC Ghosts fan day but the staff were very knowledgeable and we’d like to go back for the filming tour and a normal open day. Accessible for my 84 year old mum with her wheeled walker. They don’t have a cafe but there was a pop up one serving drinks and cake the day we went.

Rating: 5 / 5

We visited from Scotland for the Filming Tour since we are massive Ghosts fans. It was really interesting to see all the rooms they filmed in on the tour. The tour guide, Natalie, was very nice. If you're a fan of Ghosts, I strongly recommend.

Rating: 5 / 5

This was an unexpected treat, we are lovers of Ghosts and our friends suggested this Fans Event. It is a wonderful house with so much history and fascinating to find out this was linked into the TV series. Well worth a visit and a must if you are a fan.

Rating: 5 / 5

I did the film tour. Was a wonderful day. Such a beautiful house. Being a BBC Ghosts fan, our guide Di was very good. Will be going again for the Nooks and Crannies. In the Spring.

Rating: 5 / 5

Aura treated my 2yo cat’s badly infected (bitten) tail, which the local vet said should be amputated. Aura took great care of her and did an excellent job - she was healed and back climbing trees in no time. I only wish I’d asked for a referral there much, much sooner. Also very pleased with PetPlan for paying the bills with very minimal fuss.

Rating: 5 / 5

Amazing service and compassion for all involved in an incredibly emotional and exhaustive process. You could not be in better hands from the first phone call to the amazing Toni (lovely healthy treat lady) and on to all the medical staff. Ironically you really never want take your loved one here but if you have to go somewhere like this please go to Aura.

Rating: 5 / 5

What a great practice, reassuring, fast response and explained every thing very clearly. They took fabulous care of our dog and us in keeping us informed of developments; and holding our hands through the journey

Rating: 5 / 5

The Aura team helped save our pug Stevie. Everyone who we had help us was amazing from the start when we thought we were going to loose her, to the finish when we were thankful reunited with her. The reception team were so kind and supportive, the finance department even came to help explain to us better about insurance because it’s the first time we’ve ever had to use it, and the nurses and vets that helped save our babies life were incredible. I am so grateful for everything they did and will never stop recommending them to everyone 🐾🤍🐾

Rating: 5 / 5

After 4 plumbers and 2 other leak detection companies disappeared on us, The Leak Detection Company showed up, found the leak and fixed it on the day. Outstanding service! Would highly recommend.

Rating: 5 / 5

Simon was really helpful and professional. He managed to identify the source of the leak which wasn’t easy and wrote a really detailed report for us. This enabled us to get the leak fixed the next day. Brilliant service.

Rating: 5 / 5

Excellent service and would highly recommend to anyone struggling with mysterious signs of damp/ leaks. Jamie was so knowledgeable, helpful and professional, and diagnosed the issue when numerous other plumbers, surveyors and builders have failed. Such a relief to finally get to the bottom of this mysterious damp patch and to be able to fix it. Jamie was also really good at explaining how the internal and external plumbing works in my house and as a result I feel much more knowledgeable about how my own home works!

Rating: 5 / 5

Dealing with THE LEAK DETECTION COMPANY LTD was totally hassle-free, especially in the middle of a water leak crisis damaging our home. One is left with the impression of a very well run family business, with a slick business process supported by an efficient admin back office team (shout out to Claire and Samantha). The three staff members I had dealings with (Claire, Sam & Jamie) left a very positive impression and represented the company really well. Once I’d agreed to engage their services, they emailed the scope of the work and a clear breakdown of costs. There was no pressure selling and didn’t even have to make a pre-payment. On appointment day, their engineer Jamie was waiting outside my door first thing in the morning. Using specialist equipment, Jamie worked meticulously to locate and repair the leak, doing his very best to not do too much damage. He was simply brilliant, friendly and courteous, yet extremely competent. Big shout out to Jamie K (top bloke). By the end of that working day, I’d been emailed an invoice, payment receipt and a detailed professional report for insurance claim purposes. While they aren’t cheap (that field of work isn’t), they are excellent value for money, espcially in the middle of a crisis and will provide a super professional report for insurance claim purposes. I will not hesistate to use this company again if (heaven forbid) I ever suffer the misfortune of another water leak. I recommend this company wholeheartedly and with no reservations at all.

Rating: 5 / 5

Laurence did excellent work for me. Some of the work was tricky but he did it to an extremely high standard of workmanship and quality with attention to every detail. He is also very straightforward, friendly and professional in his approach as well as his communication. A very good electrician. I would use again and highly recommend.

Rating: 5 / 5

A neighbour recommended Laurence. When I phoned him close to lunchtime, he said he could come the very same day! He was very efficient, flew through the jobs (but done expertly) and he tidied up after himself. Nothing was too much trouble and very reasonably priced. I would highly recommend him

Rating: 5 / 5

I recently had Lawrence from Essential Electrics work on a couple jobs for me, and was pleased with the service provided. He was punctual and professional, completing the job efficiently. The work was done neatly and to a good standard. I would recommend him for any electrical needs.

Rating: 5 / 5

Laurence was recommended to me. He fitted extractor fan efficiently and cleaned up after. I would recommend.

Rating: 5 / 5

Lee is great. He has fitted a completely new bathroom in our home. He guided us through the process answering all questions and recommending other great local trades people. The bathroom now looks brilliant. When we moved into our home he helped with lots of small repairs (leaking taps, radiators not working properly, installing new units etc) and was incredibly helpful and responsive. Would highly recommend.

Rating: 5 / 5

Lee came to service our boiler as well as fix several toilet issues and our water pressure. Lee was able to carry out all works and fix all the issues we had. He was quick, professional, friendly and explained all the works thoroughly. I was WFH during his works being carried out and he was quiet and respectful of privacy when I had calls. Thanks for sorting us out Lee.

Rating: 5 / 5

Lee was absolutely amazing in firstly sorting out a leak we had and then installing a new bathroom suite. Great recommendations provided for suppliers, brilliant communication throughout and professional in all elements of the job. It was a pleasure to have him work in our property and would not use any other plumber going forward. Cannot reccommend highly enough.

Rating: 5 / 5

Lee did a great job. He got our heating going again and helped us understand better how it works and how we can try to fix certain problems ourselves. Lee has helped us with other plumbing issues before and he has always been very polite and reliable and done really good work. We definitely recommend him!

Rating: 5 / 5

Nick recently fitted my new boiler, radiators, bathroom suite and also laid new solid wooden flooring. Nick is a swiss army knife - he's an excellent plumber, a master carpenter (He has a real eye for the small details) and a really nice bloke. He really knows his stuff and not only thinks about what he's doing on the job in hand but also the future consequences of any decisions that are being made. He discusses and explains options clearly to agree what needs to be done next together. What I was quoted was exactly what I paid and the work was done in the time agreed. If I was pushed to find a fault I'd say he's busy (Because he's good!) so can be hard to initially lock down for bigger jobs. Once the work is locked in tho - you'll be in very safe hands! I wouldn't hesitate recommending Nick to anyone that's looking for high quality work and fair / reasonable prices. 100% worth waiting an extra week or two.

Rating: 5 / 5

Nick fitted me in and was lean & efficient. Reassured me that bath wasn't leaking. Good worker.

Rating: 5 / 5

Great plumber I am very happy with the work and would definitely get them back.

Rating: 5 / 5

Rating: 5 / 5

Khalid is very professional and super efficient. If I ever require a plumber, he's the one I go to. Thank you for all your hard work Khalid.

Rating: 5 / 5

Khalid was awesome and got the job done very quickly . Thank you will definitely use again

Rating: 5 / 5

Cannot recommend Khalid enough. I needed an emergency plumber on a Sunday evening and he was with me within 10 minutes. Very professional and very reasonable cost wise. He fixed the problem straight away and is very friendly. Will be using him for all my plumbing needs in future

Rating: 5 / 5

Absolutely brilliant, thanks ever so much for your help! I called Khalid about a leaking copper pipe in our kitchen, he was round at our house in an hour and fixed the issue within 30 minutes. As well as the great service, he is a really nice guy and did the work for a very reasonable cost.

Rating: 5 / 5

Monica, the orthodontist, at the practice has been wonderful with my teenage daughter. She has straightened her teeth giving her a lovely smile. She obviously loves working with young people and made my daughter feel very comfortable with her regular visits. She treated her with such warmth and always involved her in any discussions. My daughter and I would thoroughly recommend her. Following my daughter’s experience, I am now seeing Monica. She explained the treatment very clearly with great visuals. She is always very open to questions and is very professional whilst also being fun.

Rating: 5 / 5

Dr Rabia Satti treated me for a broken crown, it was an emergency as I had holiday booked in a couple of days time, she fitted me in at short notice and provided an excellent temporary soloution, with a sensible long term plan of action for when I come back from my holiday. I'm very happy with my overall experience.

Rating: 5 / 5

Maz is the most caring and professional dentist that I have ever had the pleasure to meet. The dental practice always go above and beyond for their patients. I would highly recommend this dental practice - 5 stars!!!

Rating: 5 / 5

Very happy with my implant. From the very start when my tooth broke apart when I accidentally bit hard on an olive stone, Wassim professionally removed the fragments and over the next treatments, rebuilt the bone, installed an implant and finally fitted a crown to match neighbouring teeth. I can now enjoy eating again.