After having seen several negative reviews I feel the need to add my view. Both my previous dog and my current one have had the utmost care from all of the staff at this practice. They have worked with me to find the best treatment at the time and they have actually saved me money on various occasions. All of the staff are caring and compassionate and will do everything they can to make sure my dog was/is given the best treatment possible . I can only say what my experiences have been but I am completely satisfied they have given 110% regarding the welfare of my animals.

Have recently transferred to this vets after several recommendations from family and friends. Have only been once so far but all the receptionists/nurses and vets seem very friendly and knowledgeable. They seem to really care about your animals welfare rather than making money selling you things you don't need.

Well, THIS is how a vet should be! Goodness, what a relief to know that one in the area, at least, isn't interested in what they can get out of the customer. I left another in Ashford after suspecting I was being encouraged to have treatment that wasn't necessary. It seems my suspicions were correct. So it was important that I was able to gain trust in a new vet, and one who could show professionalism and compassion for my elderly pup. And there we met Hannah, an amazing addition to their team. You could not ask for a kinder, friendlier, more professional person to look after your bundles of fluff. My little girl can be anxious to say the least. She has taken to Hannah, to the point that when she's well enough, she goes bounding in to her appointment for cuddles. I can't stress enough that that expression of care and love for your animal is a huge factor. What a frantic owner needs at the point of stress and upset is somebody who clearly loves the animals they are working with. Somebody who is able to show that affection and kindness and willingness to bond with your pet. That is gold. Even if the answers are hard to come by, or even if they cannot provide all the answers immediately, you feel completely assured that they care, and caring is central. The whole team there have been fantastic - putting up with numerous enquiries and checks and worries from me. And sadly we've been a regular visitor of late! And we can't thank Hannah enough. She no doubt saved my bundle recently. What an incredible thing that we moved over to Margetts just after she joined the team. And what an incredible vet she is. This is a plea - don't change. As clients we are very rapidly seeing what vets owned by big companies look like, and we are losing those qualities that the team at Margetts show. And I think we are slowly seeing this backfiring, as more people move from those types of vets to independent ones. Thank you, Margetts. The pup and myself are hugely grateful you are there (even when one of us protests about thermometers ending up in places we'd rather they didn't). ;)

Amazing vets. I moved from another vets to these, and am so glad. Very caring staff. Vets who put the animals needs before money. Never had an issue getting an appointment, and usually got a same or next day appointment when I've had concerns.

Probably the best independent vet in the Ashford area. They look after your pet like it's their own with no conglomerate overpriced fees. Highly recommend