Faultless. Sadly, it was time for my beautiful Airedale to go over the rainbow. I was surrounded by compassion, empathy, kindness and really sound advice. What could so easily have been deeply traumatic became an experience that had peace and tranquility. I've only ever had positive experiences in their care of all three dogs.

The reception team and any nurse / vet I have dealt with here are wonderful. They are sensitive to yours and your pets needs, they actually listen, and they're realistic about what is the best course of action, not just offering treatments for the sake of it. They are sensitive to different circumstances, busy lifestyles and affordability concerns too. This is through personal experience and hearing conversations with others. Vetinary care is expensive, and this is expected for all of us, but I find the costs quite reasonable, and because you can become a member of The Healthy Pet Club, this provides a discount and includes vaccinations and flea and worm treatment. Also, as long as your pet is insured, the team will go out of their way to help you with any claim and offer advice based on their past experience. Finally, it is not always possible at short notice to see the vet/nurse you prefer, but mostly you can here, and to be honest where I haven't, the alternative available person actually read in depth the ongoing issue with my pet so I didn't have to start from scratch explaining everything. This alleviates a lot of stress and I think is very important. Other Vetinary Clinics have not done this for me in the past. You can feel confident that any pet under the care of this clinic would be well looked after, and you and your pet are receiving the best possible care and advice.

I take my 2 dogs and 2 cats to goudhurst, everybody is always so friendly and kind to my pets which means so much, Chloe is amazing, Claire all of the girls my Lab now loves the vets

Amazing service in a time of extreme stress. The calming nature of the team diffused all worries and provided excellent care to a beloved pet. On returning for a check up multiple members of the team remembered Pumpkin and showed genuine care over her wellbeing. I can't recommend these vets enough. I felt listened to and not rushed to complete the appointment when addressing issues and was given advice that would benefit my cat outside of the services offered. Chloe's bedside manner was amazing, a champion for poorly pets.