The Best Veterinary Cares in Brenzett, Kent, United Kingdom (2025)

Satnave sent me the wrong way but the vet on the phone was exclent

Very good vets, always helpful. Highly recommended

I always seem to need to vet for sad endings, however all our visits from the vets have been caring and sympathetic- especially as we all stand around and blub for our beloved creatures. Thank you for making the transition as painless as possible 😓

Jack turned up to have a look at our sheople, very knowledgeable and gentle with what are pets. Great service and good value for money.

Professional service all the way through. From the initial registration, to booking the appointment, to explaining different options best suited for our pets requirements,to the Vet really caring for our little fur baby, and again sharing experiences of different training techniques for our puppy without forcing them upon you, a great balance in my opinion. Highly recommended Well done everyone at Heronden vets From Dan Roberts

One of the most compassionate yet professional vet practices I have come across. The staff are lovely and my dog loves going in there. We had an excellent experience with his neuter surgery where he healed beautifully. And more recently a last minute need for travel paperwork and they went above and beyond to help get what was needed. Highly recommend this non corporate practice. Michele and Maui

Today was my first visit to Heronden Veterinary Practice with my dog Teddy. Very easy to find, good size car park. Receptionist was very welcoming and friendly, made a great fuss of Teddy, which he loved. The vet was also very friendly and helpful. He was great with Ted. I'm so glad I made the change 😊

We have recently joined Heronden Vets after a bad experience at a previous vets. All of the staff have taken time to get to know Roddy and reassure him. He gets spoilt with lots of treats and fusses. We have decided to take Roddy along weekly to try and get him used to it, all of the staff have been so patient and understanding. Thanks to Heronden the vets has gone from being a bad experience, to a much calmer and relaxed environment for him. Thank you for allowing us to work through this, it wouldn't be possible your support.

My three shitzu are well looked after by all and appreciate there support in keeping my fur babies well and happy

I took my dog there to have her yearly jab and kennel cough vaccine. They was very good and quick the reception team was very nice and polite. The only bad thing was the vet didn’t give my dog a treat to try and calm my dog down when she was anxious about the jab.

I rang today because my kitten had an issue with a wound which was bleeding. Despite closing in 15minutes I was told to bring my kitten along to be seen. When I arrived I was seen after the vet should have closed but was reassured that this was not a problem and that they were more than happy to treat my kitten despite this making them late finishing. I was very grateful to the staff for all the care they took of my kitten and would happily recommend them to anyone.

Took my 3y old cat to this Vet because my regulat vet had no cover over Christmas.they diagnosed my cat an hour later and gave him some treatment( throat infection ) . My boy still recovering but I'm so happy I left the vet with answers and solutions which most of the time is not the case. Thank you to the lovely lady Vet xx

You have tried the rest, now try the best! Pennards are the best veterinary practice that I have ever had the honour of being a customer of. The staff are amazing - they are empathetic, kind, considerate, compassionate and supportive of their patients and owners alike. Pets are made to feel special by all the staff and my four dogs cannot get into the practice quickly enough! I thoroughly recommend Pennards to all pet owners.

Riley has been going for Physio and hydrotherapy with Caron - The service and facilities have been brilliant, and Caron’s knowledge and experience treating an older dog have been exceptional, with his welfare taking priority at all times. He is already showing big improvements - well recommended 😊

Had a session of hydrotherapy with Caren. Can’t praise her enough. The knowledge and care she has shown Henry goes above and beyond. The work she has done on him has so improved his mobility and the most important thing is that Henry feels relaxed and happy with her. Can’t praise her enough!

Sadly my British shorthair cat Hamish developed a very sudden but short illness which he sadly passed away from over a course of 4 days, but I’ve been absolutely bowled over by the incredible veterinary care from the vets Bonnie, Jasper, Charlotte, the nursing staff down to the reception team at Pennards in Sevenoaks. They kept me updated at every step of the way, they called me, text messaged me, and were incredibly empathetic at a very difficult time for a pet owner. I never ever felt that they didn’t have the best interest of Hamish and I fully trusted them at every step of the way. My boy had a traumatic end to his life but I feel blessed that these vets handled his care with such love and kindness in his final days. There are some good people in this world. 🤍

First visit with a new puppy and I was very happy. Lovely staff, who were knowledgeable and well informed. We even got a puppy gift bag with the vaccines administered. I have an older dog too and they said I should just bring him in to weigh him to get him used to the place as he hates vets! What a great idea. Thank you to everyone we met today. Really happy to have you as our local vet!

Friendly staff and accommodating although, much like everything these days, prices are quite a lot. Although they offer pet plans with discounts. Isn't wheelchair friendly as a large step at the front door, and steep ramp outside leading to the step. Staff will make alternative arrangement though, including taking your pet and returning them at the door, offer seating, water for pets and is clean.

I usually deal with their sister branch in Ashford but on this occasion used the Lydd location. From beginning to end the service was excellent. I was greeted by very friendly receptionist and we were seen on time by the vet. Our concerns were listened to and appropriate psycho ed was communicated well. We were given a nice little treat for our pup as a thank you for using the Lydd branch given Ashford was our usual and nearest location.

Amazing staff, all are very friendly and helpful. Have been coming here for the last 7 years and wouldn't use anyone else. My 14 year old cat had a bad experience with another vet and will only trust one vet, who is at this surgery. Definitely recommend.

Very caring and does her best to understand and help with your pet's problem.

Chinese Herbal Medicine, homeopathy and acupuncture for animals that works administered by a doctor who cares! My dog loves it.

On Wednesday morning, my doggy was still in a lot of pain with her back from a visit to the seaside the Saturday before. By Thursday evening the treatment had worked and she was able to jump back on the sofa, as well as run around with her brothers and stand up at the window again. We're so pleased - thank you from us and Sylvia :)

Got an appointment within 30 minutes of me phoning them for my cat. The lady vet was lovely and caring. Highly recommended.

Lovely caring people. Helped our pup. Gave some great practical advice. Our dog had to stay In for the day but seemed happy. Didn't feel ripped off. Great place.

Many thanks to the two lovely ladies who came out to us Wednesday to put our dog to sleep. You where both great and caring. Your pricing compared to another vets in deal we was with was half the costs quoted by them. So happy with the service, we will be bringing our cats to you and any future animals we have. Alex

Sadly only went to collect our cat that died in an rta. Polite and professional service. Thank you for taking care of him and contacting me.

Friendly reception staff and rarely a long wait for appointments. Our dogs are skittish at best but the vets are great and patient with them

Mum has been using Pattenden Vet Clinic since they started and she cannot praise them high enough. We recently took her new puppy there for her jabs and a few other things, they are really friendly, helpful and polite whilst remaining professional. They are not overly expensive and we can definitely recommend them for all of your pets needs.

We have been using Pattenden Vets since they opened but have spent a LOT of time there since 2nd August with 2 poorly cats. I cannot recommend Rob the vet enough and am so grateful to him for all the care we have received. Said a very hard goodbye to my 15 year old cat this morning and wouldn’t have wanted anyone else to take care of him. All reception staff have always been so lovely too and me, Thomas & Freddie are very grateful to you all. Thank you x

Lovely vets, easily accessible with a very clean and calm reception are. Receptionist was super friendly and helpful and the vet was very knowledgeable and great with my new puppy

Been with this Veterinary Practice since it opened for routine cat health checks and vaccinations but it is so reassuring to be able to book an emergency appointment online at night to be seen first thing the next morning. All staff are welcoming and caring. Good to be told costs throughout consultation so that there isn’t a shock when going to pay. Thoroughly recommend this veterinary practice.

All the reception staff are so helpful on the phone and when I take my dog. The vets and the nurses are fantastic. Always feel very welcome and informed. Like a family practise. Highly recommend Bourne.

Bourne Veterinary Practice is an outstanding practice. After a lifetime of animal family members, I have been a client for many years since the practice opened, and during that time I cannot think of a single thing to fault. The vets and nurses are professional and clinically brilliant as well as kind, approachable & genuinely caring about your animal companion. The reception staff are amazing, kind, welcoming and extremely efficient. I do not hesitate to recommend this Veterinary Practice.

After having seen several negative reviews I feel the need to add my view. Both my previous dog and my current one have had the utmost care from all of the staff at this practice. They have worked with me to find the best treatment at the time and they have actually saved me money on various occasions. All of the staff are caring and compassionate and will do everything they can to make sure my dog was/is given the best treatment possible . I can only say what my experiences have been but I am completely satisfied they have given 110% regarding the welfare of my animals.

Amazing vets. I moved from another vets to these, and am so glad. Very caring staff. Vets who put the animals needs before money. Never had an issue getting an appointment, and usually got a same or next day appointment when I've had concerns.

Have recently transferred to this vets after several recommendations from family and friends. Have only been once so far but all the receptionists/nurses and vets seem very friendly and knowledgeable. They seem to really care about your animals welfare rather than making money selling you things you don't need.

Well, THIS is how a vet should be! Goodness, what a relief to know that one in the area, at least, isn't interested in what they can get out of the customer. I left another in Ashford after suspecting I was being encouraged to have treatment that wasn't necessary. It seems my suspicions were correct. So it was important that I was able to gain trust in a new vet, and one who could show professionalism and compassion for my elderly pup. And there we met Hannah, an amazing addition to their team. You could not ask for a kinder, friendlier, more professional person to look after your bundles of fluff. My little girl can be anxious to say the least. She has taken to Hannah, to the point that when she's well enough, she goes bounding in to her appointment for cuddles. I can't stress enough that that expression of care and love for your animal is a huge factor. What a frantic owner needs at the point of stress and upset is somebody who clearly loves the animals they are working with. Somebody who is able to show that affection and kindness and willingness to bond with your pet. That is gold. Even if the answers are hard to come by, or even if they cannot provide all the answers immediately, you feel completely assured that they care, and caring is central. The whole team there have been fantastic - putting up with numerous enquiries and checks and worries from me. And sadly we've been a regular visitor of late! And we can't thank Hannah enough. She no doubt saved my bundle recently. What an incredible thing that we moved over to Margetts just after she joined the team. And what an incredible vet she is. This is a plea - don't change. As clients we are very rapidly seeing what vets owned by big companies look like, and we are losing those qualities that the team at Margetts show. And I think we are slowly seeing this backfiring, as more people move from those types of vets to independent ones. Thank you, Margetts. The pup and myself are hugely grateful you are there (even when one of us protests about thermometers ending up in places we'd rather they didn't). ;)