The Best Veterinary Cares in West Malling, Kent, United Kingdom (2025)

Friendly reception staff and rarely a long wait for appointments. Our dogs are skittish at best but the vets are great and patient with them

What can I say about Patrenden, they gave my two girls a new lease on life. After being failed by our previous vets, Polly saw my Anatolians and her guidance and medical knowledge has been a game changer. From having conversations of planning for the end, to now talking about how my girls run around the house and have never been happier.

We have been using Pattenden Vets since they opened but have spent a LOT of time there since 2nd August with 2 poorly cats. I cannot recommend Rob the vet enough and am so grateful to him for all the care we have received. Said a very hard goodbye to my 15 year old cat this morning and wouldn’t have wanted anyone else to take care of him. All reception staff have always been so lovely too and me, Thomas & Freddie are very grateful to you all. Thank you x

Mum has been using Pattenden Vet Clinic since they started and she cannot praise them high enough. We recently took her new puppy there for her jabs and a few other things, they are really friendly, helpful and polite whilst remaining professional. They are not overly expensive and we can definitely recommend them for all of your pets needs.

My poor boy (British shorthair) has been suffering for a while with no solution from a previous vet. Took him to Pinebank and they identified the issues immediately. A week later, his infection is clearing up, 10 teeth removed and he is finally doing so much better. I can't thank you all enough. The entire team are absolutely fab. Knowledgeable, kind, and so helpful. Thank you!!! I won't go anywhere else. 5*****

Took my 3y old cat to this Vet because my regulat vet had no cover over Christmas.they diagnosed my cat an hour later and gave him some treatment( throat infection ) . My boy still recovering but I'm so happy I left the vet with answers and solutions which most of the time is not the case. Thank you to the lovely lady Vet xx

I took my dog there to have her yearly jab and kennel cough vaccine. They was very good and quick the reception team was very nice and polite. The only bad thing was the vet didn’t give my dog a treat to try and calm my dog down when she was anxious about the jab.

My three shitzu are well looked after by all and appreciate there support in keeping my fur babies well and happy

Nice practice, busy but managed to get an appointment for my cat easily, friendly staff and vets.

They have been absolutely fantastic while dealing with our sick cat. In the end she had to be put down and all the staff have been lovely throughout her treatment. Came home today to a card in the post from the vets saying they were thinking of us and sorry for our loss. 100% wouldn't go anywhere else, treated the cat with the utmost kindness and gave her an extra few comfortable months with their treatment plan.

I have found this clinic to be very helpful, both with advice and with dealing with our pets when in some cases seriously ill. Again excellent service a few years later.

I've been using Trinity Vets for the last two years for my cats. They're always lovely and helpful, listen to my concerns and fit us in same day when they have an issue. Staff genuinely care about animals and it shows! Really recommend.

Amazing staff , receptionists are always warm and welcoming , the vets Richard, Harriet and Alex have all been amazing with all our animals ( MAINLY BEARDED DRAGONS) , as we rescue them we do t always get the good news we want to hear but all staff here are always there for a hug 🫂. All I can say is thank you all so much for what you do and your lovely condolence cards we receive. Highly recommend Trinity vets 😊😊.

I have visited Trinity Vet Centre several times and they always provide such a fantastic service. The staff on reception are always incredibly friendly and helpful, both in person and on the telephone. Also, the Surgeons, Nurses and Assistants are knowledgeable, caring and empathetic. I can see why so many people travel such large distances to visit Trinity Vet Centre, as they have such a fantastic reputation - I can see why. Please keep up the great work, as you provide such an important and invaluable service. 🦎 🐍 🐢 ⭐️⭐️⭐️⭐️⭐️

I can’t speak highly enough about this vet practice. Receptionists are always friendly and welcoming. Nurses and vets are caring and provide the best advice and five star treatment. I wouldn’t take my dog Nellie anywhere else. The most genuine place.

We have been with this vets for 23 years & through the takeover to Pennards vets. I took our latest kitten for his kitten check up as we needed to get some clarification on his age etc being a “foundling” I cannot tell you how lovely the vet we saw was. This vet had all the time in the would for our kitten & actually fell in love with him because he was to date the youngest she has seen in that surgery. We weren’t upsold anything & have our next appointment booked.

My 15 year old dog Charlie gets the best possible care here. Always very thorough and Charlie is very relaxed there, as opposed to other larger vets. All staff are friendly and knowledgeable. Never have long waits to be seen. Communication is efficient regarding appointments and drugs to collect.

My first time there with our new dog a 1 year old rottweiler . I was very impressed with all the staff and were marvellous with our Rex .

Just had a very awkward nail clipping with my extremely stressed dog. I've got to say Tiffany and Amy were exceptional! We had to reset to calm my dog down but they didn't give up and they got the job done. Very professional and thoroughly lovely people. Can't speak highly enough. Thanks again 🙂

Our rabbit was very poorly. Reception staff were fantastic and upfront about costs. George the vet was incredibly knowledgeable about rabbits, probably the most expert we've met. Lovely place, staff, environment and particularly knowledgeable about exotic pets. I know my animals are in safe hands.

The whole team at Sandhole are dedicated to giving pets and owners a positive, pleasant and friendly experience. Their friends and family scheme is excellent value for money. My furbaby, Baileys, life was saved two years ago by very prompt and accurate diagnosis.I would not take him anywhere else. I have heard people complain that their prices have gone up since the new owners bought the practice, but then most shops and services have increased pricing over the last year. Personally I cannot put a price on my pets health and will continue to visit until he no longer needs veterinary care or a loving home

Absolutely brilliant vet here. I have been a few times now for my small pets and Lucy is absolutely amazing. She was knowledgeable, kind and considerate every time. I had to schedule an emergency appointment for my youngest rat as she was lethargic and very much not herself this morning. The reception staff were helpful and considerate too. Thank you all SO much for helping us. Highly recommend.

We have brought our dog a few times, and they are so helpful and almost so pleased to see us. There is quite a big car park with disabled parking as well

Always 100% top notch care and service from every staff member. It is a fantastic feeling and huge sense of relief to know we have such high quality care at all times. Thank you everyone at Sandhole!

It was a quick and efficient service. Staff were friendly and did what was necessary, during our quick visit. Vet was friendly too, although couldn't find anything wrong with the pooch. Maybe he was faking his limp!

Bought my childhood dog here 10+ years ago, always a great experience then and recently my new puppy had a fall and fractured his leg, the whole team have gone above and beyond for us making sure he got what he needed as soon as he possibly could, such a warm welcome and all our questions are listened to and answered no matter how small. Absolutely no concerns leaving our boy with the team, they all very clearly adore what they do, Such a daunting, upsetting experience made just that bit easier all thanks to you. Thank you so much!

I couldn’t ask for a better vets for my beloved dog. They have looked after her for years and when it was time for her to pass on they treated us with the up most compassion. They made such a painful time as easy as possible. The vet gave us as much time as we needed with our girl after she passed and she reassured us that we’d made the right decision. They worked well as a team, arranging payment in the room to give us privacy and showing genuine care for us and our dog. From her younger years our dog benefited from the companion plan where you have flea, worm and vaccinations for the year plus 10% off treatment and a free health check once a year. She was spayed here years ago and received great treatment back then too. Every member of the team we have encountered over the years were outstanding. Our girl looked forward to meeting Jason and getting a treat from reception. Every vet I visited with her explained everything, taking time to discuss different options. Our dog needed pain medicine which the vet prescribed and dispensed. The pictures are of my beautiful girl and updated with what the lovely staff put together for us. We received a sympathy card in the post from them after we collected our girls ashes. I really cannot fault their service.