Very friendly and helpful staff. We were there for Christmas dinner and the dining rooms and lounge were very nicely decorated. The reason I gave four stars - and not five - is because, at first, they never had any proceco (they had to send someone out to buy some!) and, they ran out of turkey, leaving some unhappy customers. Those problems must be laid at the door of the catering manager. However, we would go there again, hopefully lessons have been learned - as politicians are happy saying when they have messed up!

Mohammad and his team are fantastic. The food is out of this world,the portions very generous. The rooms are lovely and very clean. I thought it might be noisy being by such a busy road but it was actually very quiet.

Visited and stayed for a party. Receptionist kindly changed our room for which we were very grateful her name was Beth. The party was in the club downstairs and a great night was had by all. Bar staff were very good, breakfast in the morning was excellent after a comfortable night sleep in a very well equipped room. No problems parking and the bar was nice which we enjoyed pre-party all in all I would definitely recommend this hotel if you're staying in Reigate or organising a party and need a good venue on the Surrey Sussex border just off the M25.

Really good services by hotel manager which left an impression. Made our day. Breakfast was surprisingly good - smoked salmon with scrambled eggs are lovely start of the day!