Alex did an EICR inspection for my apartment and the follow-up repairs. He was very responsive from the get-go, and wrote back to my enquiry email within minutes. He arrived when he said he would, both for the EICR and for the follow-up work. While the repairs were more expensive than I had imagined (£2000), I believe that they were necessary according to the EICR standards and that Alex gave me a fair price for them. He was willing to break down his quote for me and to get on the phone to discuss some parts I had questions about, and was friendly and helpful on the phone, not patronising or defensive as I have sometimes unfortunately had the experience when trying to get clarity on pricing issues in similar situations. He made sure there were no nasty surprises, he was very thorough, and (as I am away currently and couldn't be there in person while the work was being done) sent me various photos and a clear overview of the work that had been done. It was a really pleasant surprise to see how immaculate everything looked. For example, he'd warned me that due to a bad cabling job previously done in the bathroom, he might have to cut a hole in the ceiling to access cabling. I was visualising a nightmare result where I had to get loads of follow-up work done to address a resulting hole in my bathroom ceiling, but it turns out Alex installed a nice neat little panel that looks great and I don't need to worry about it at all. Similarly he went to the trouble of spray painting some new outdoor wiring white so that it matched the outdoor wall paint and didn't look ugly. I think it's pretty rare that someone would take this effort to make sure that the space looks clean and pretty after the work has been done. He was very communicative and efficient. He was also willing to work with me when I had some issues getting keys to him, and was flexible and understanding about those little frustrations. I would definitely recommend Alex and work with him again, I'm grateful for his care and commitment to a great job.

Alex did an EICR inspection for our house In our absence he fitted a new fuse box, replaced ceiling lights and supplied armoured cabling to a new cooker. He was at all time times professional and clear. He was immensely patient explaining things and astonishingly prompt in getting back to me when I had questions. Honestly no hesitation in recommending him. Very pleased we found him!

It’s been an absolute delight having Alex do a thorough overhaul of my flat’s ageing electrics. As well as being good value, professional, reliable, punctual and a very nice guy, he is amazing at taking the initiative and going above and beyond. E.g. taking the time to check my smoke and fire alarms were in date (they weren’t), changing some previously-installed light fittings that didn’t match the rest for no extra charge, proactively mentioning that although my fuse board was totally safe, it would fail it’s next check as legislation has changed… I could go on. I can 110% wholeheartedly recommend Bright Sparks. What a refreshing change from the usual jobsworth electricians.

Rang up looking for help with an electrical issue but since they couldn’t come out to help me until the morning they spoke me through the steps on the phone and fixed it absolute legends

Alex did partial rewire of an entire apartment and installed a new fusebox. I found them to be punctual and highly professional at all times and kept us updated every step of the way. They also cleaned up extremely well - that you wouldn’t have known they’d been in. I wouldn’t hesitate about using Bright Sparks again and highly recommend Alex and his team.