exceptional food and ambience and generally great service (though we've had some duds) but pricey with ~15% service charge. only reason for not giving it full 5 stars. Sunday veg roast is the best I've ever had, generous portion too.

Me and my wife stayed in this hotel after booking to see The Overtones at the o2 at the weekend. We had to say that the decor was on point. staff were super friendly. We had breakfast as part of our stay as food was really nice. If anyone is going to The o2 for an event night this is a place to stay as it was only a 10 min walk. We will 100% come back again.

First class hotel and bar. For the cost it was impeccable. Decor was amazing, on trend and stylish. All the staff we met were super friendly and accommodating. Breakfast with all the best quality ingredients and very varied menu catering for all taste requirements even those with man buns and wokery needs. Coffee pods in room and fresh milk. Bathroom was excellent showering experience too. Only a ten minute stroll to the Clipper ferry and Jubilee line and a few minutes to the bus stop. Top drawer.

Fantastic location for attending a concert at the O2! 10 minutes from the O2 and the underground. Easy pre-check in, swift service at reception. The pub/hotel is over 200 years old and has plenty of character. Nice bar area with great nooks for enjoying a drink or meal. The rooms are fully equipped with everything I needed for my overnight stay. Nice toiletries, lovely selection of tea and coffees. The room was extremely clean and comfortable. The breakfast was made to order and was delicious. I've already booked to stay again for my next event at the O2. The staff are friendly and helpful and I look forward to returning.

Great stay at the Pilot. Good staff and great location for the O2. Rooms very clean and comfortable. Just no lift so stairs and if you struggle with mobility might want to consider that, but a really good stay otherwise .