Michael came quickly after we called about a rat nest in our rockery. He explained clearly what he would do for a single fee, and that he would visit weekly until the problem is resolved. It took a total of 7 visits (arriving promptly at the arranged time) before he was able to declare himself satisfied that the problem was solved! We have no problem in saying that we have received an exemplary service and would recommend him to anyone requiring such help.

I had a rat problem under my decking. I called Broadsword and spoke with Michael. He quoted for his services (very competitive price) and came to check the issue without delay. Confirmed a plan of action and delivered to it. Detailed job sheets and a detailed explanation of the work he was going to do and set my expectations. All very clear, informed and professional. And the problem was resolved exactly how he described it would. No fuss. Great work and lovely people who really understand their work and what customer satisfaction means. Thank you Michael! Update Feb 2025: I had rats return. Contacted Michael again and he responded as before. Quick, efficient and knowledgeable. Problem resolved in 2 weeks. Solution includes replacing raised decking with patio (already been considered). Michael agreed and have confidence in his approach to a pesky pest issue. Thank you again Michael.

I have been really impressed with how Michael from Broadsword Pest Control dealt with my tenants' rat infestation. The service is professional and competitively priced and Michael is very knowledgeable about all aspects of the treatment. But the most unique feature of this company is that there is no limit on the number of visits they are prepared to arrange. Broadsword keep coming back until the issue is sorted - something no other pest control company would do from my experience and research. I can't recommend Broadsword Pest Control enough!

Can’t recommend Broadsword pest control enough! Michael was very knowledgeable and informative about our little visitors. Returned several times until the little pests left the building. Thank you so much Michael!

I started to use a bird feeder and the feed went into the ground. Thought nothing if it. Then the rats arrived burrowing next to the feeder. Called Michael who came quickly. He explained the humane process clearly and obviously knows his topic. His treatment is safe with dogs about if a little common sense is applied. 4 visits for one fee. Rats gone. Thoroughly recommend his services.