I contacted Shortfield having seen they were VW specialists as my Tiguan was having issues with the transmission. They were able to give me an approximate costing pretty quickly, had full understanding of the issue and were able to deal with the warranty company without any issue. The communication throughout was very clear, professional and helpful with clear deadlines and dates on when work could be completed. Will definitely be switching to this garage as my main garage for both personal and company vehicles. Thank you!

We have had all of our cars serviced by Andy and the team at Shortfields for well over 10 years. They have always been fantastic, especially when on a couple of occasions we have run into problems prior to holidays when our cars have been key to whole event. We have also bought a couple of cars which have served us exceptionally well over the years. I would definitely recommend the Shortfields team, they have always come up trumps!!

I recently had the pleasure of taking my van to Shortfield Garage, and I cannot overstate how impressed I am with the service I received, especially after a disappointing experience with a previous local garage. Initially, I was hesitant to trust a new garage, but my concerns were quickly put to rest. From the moment I walked in, I was greeted by a professional and friendly staff who immediately made me feel confident that my vehicle was in capable hands. The garage itself was spotless, reflecting the high standards they maintain in both their work and environment. The attention to detail was evident not only in the quality of the repairs but also in how they returned my van—clean and tidy. This was a pleasant surprise, especially compared to my last experience, where my vehicle was left with oil hand prints in various places. Moreover, the pricing was extremely fair, especially considering the exceptional service provided. It's rare to find a place that excels in professionalism, quality, and value, but Shortfield Garage truly exceeded my expectations. Thank you for your outstanding service. 🙏 You have earned a loyal customer, and I will not hesitate to recommend your garage to anyone in need of automotive work. In fact, my business interacts with many clients, three of whom I had on hold until today so that I could share my experience with them as they were looking for a new garage as well They will be in contact soon 😊

I cannot praise the staff at Shortfield Garage highly enough. I was driving a 1943 Jeep from London to Normandy to take part in D-Day Commemorations when I developed a problem. The garage was busy, but the staff recognised my situation and fitted the Jeep in straight away. Within a very short time, they had the Jeep back on its way. We made it to and from the Beaches without any further problems. Thank you so much for your time and expertise. I am very grateful.

Very impressed! I called about a problem with my car and despite being fully booked they managed to squeeze in fixing it and I had my car back within 24 hours, very grateful!