We came for a spa package, overall happy with our stay. The hotel and grounds are beautiful (esp as it was decorated for Christmas!) and all the staff we encountered from the reception to the restaurant to the spa were all really friendly and welcoming which was lovely. Spa - it was a really nice vibe, generally clean, changing rooms could have been cleaner. We had 25 minute massages booked, didn't get the full 25 mins (

The hotel staff are really friendly and polite. You receive a warm welcome upon arrival and the can wait in the bar and lounge if you arrive early. Both the evening meal and breakfast were enjoyable and the spa is literally across the road from the hotel. The room was very spacious and very well kept. No complaints over cleanliness at all. The only thing in my opinion that could be improved would be the menu choice as it's fairly limited (although you can't complain about the food you receive!) and the pillows in the bedroom as they were very soft and had to be folded in order to get comfortable.

We had a really fabulous family Christmas dinner here on 13th Dec. The food was excellent, the table was decorated beautifully. Above all, the staff were truly exceptional. All staff were fantastic, attentive and worked so hard all evening. In particular, and I wish I had made a note of their names, there was a young gentleman and young lady in charge, they both made the evening very special for us. Frimley Hall is lucky to have such a hard working, dedicated and delightful team. A big thank you from us all.

My daughter and I attended a signature spa day package yesterday. We were welcomed and given information about our day. Pool area is small and some loungers are ripped but the pool was lovely. We had morning coffee and pastries in the hotel lounge which were enjoyed (some places they are stale). We then had our treatments and Elleyn gave me the best facial I have had ,my daughter commented that it looked Like I had had a face-lift! Full body massage was thorough and relaxing although the room was too cool for me Elleyn did turn the AC down. We then returned to have afternoon tea in the lounge which was exceptional, sandwiches were Christmas themed, scones were still warm and cakes were amazing. We were given attentive service and made to feel very looked after, so well done team! A relaxing break and good value too

Had a wonderful stay for our anniversary, was upgraded to the 4 poster room, was very grateful for that. Layed out balloons and banners, lovey added touch. Both dinner and breakfast was amazing, quality food. Spa and pool clean and lovey, best massage me and my husband ever had thank you for that. Loved that we could use spa facilities before booking into our room, as we made the most of our time. Would Definitely recommend