Our dog bit into an asthma pump on Xmas day and we called the emergency vet who called us immediately. They then arranged an appointment to go to Medivet 24 hr in Poole who were excellent . 8pm on Christmas day the vets saw us almost immediately, we’re so caring and helped our furbaby. Thanks so much guys and thank you for giving up your time on Christmas Day . We can’t thank you enough for looking after us and helping our dog

Sadly we had to have our pickachu put to sleep. I cannot explain the Compassion I was shown. I felt stupid bringing a hamster in 10pm a night, I was very emotional this was a family pet we loved him so much! But I rang out of hours, after 9pm and the vet nurse was incredible, kind, understood how we felt and said bring him right in we'll see what we can do. She was very informative, helpful but so I could understand, I had never been here before but the practice was beautiful, very clean, quiet beautiful layout. The vet who put pickachu to sleep was so kind, he explained what would happen and gave me choices helping me to understand and just made the entire process better. Everything was handled very professionally but kind. As this was a family pet I asked for some of his fur to keep, the vet brought out a beautiful keepsake jar for my daughter with a clipping of his fur in, such a beautiful gesture. And something she will cherish For someone who's emotional I cannot recommend this vets enough, for emergencies or anything else in fact. Beautiful practice and beautiful staff what a place! Thank you to medivet ❤️

Incredibly kind and caring staff, we’ve been back and forth to them quite frequently since our cat was diagnosed with a terminal heart condition. They’ve looked after us every bit as they have Bob. Can’t thank them enough, or recommend them highly enough as a practice.

1st visit for our pet. Pre op assessment. Most pleasant lady vet, sounded very clued up, gentle with pup, happy with her advice. Returning for treatment. Returned for treatment. Happy so far, pet, not so sure, but home recovering. Eating and drinking, sleeping OK. Returning in a couple of days to access progress. Goes well we hope. Vet most competent. Returned, nurse happy with progress. Returning in the New Year, pet appears to be we'll on the way to recovery and the back to her loving, happy little self.

The North Road practice of Afrivet is outstanding. I have been with Afrivet for the last 9 years but this year moved to Walton Lodge and could not be happier with the service. The front of house team are very helpful and the vets are lovely. My cat Willow no longer gets stressed about her twice yearly check ups. Very satisfied customer.