The Best Veterinary Cares in Staines, Surrey, United Kingdom (2025)

Absolutely brilliant vets. They really went above and beyond for me today and I genuinely couldn't be mote grateful. Brilliant nurses, brilliant front desk, brilliant vets .

I cannot fault the staff at Staines branch of Vets4pets. Needed a local vet in an emergency and took our chihuahua to them after a quick triage phone call. Staff were waiting for us and swooped to take Lola through for examination. Ultimately Lola was too poorly to save. All the staff showed great compassion, kindness and care towards Lola and us. They gave my daughter as much time as she needed and ensured we were ok. The after care was just as caring too. So many little paw and nose prints, and some fur clippings saved for us. Something I hadn’t expected but much appreciated. Everything dealt with sensitivity and professionalism. Thank you to you all for making an unexpected death a bit easier to deal with.

I can’t praise them enough they’ve taken care of my boy since day one sadly I lost him to old age recently and there were great it was a hard choice to make but they comforted me and helped me get through it personally I wouldn’t use anyone else to take care of my pet they love animals and people and going on all the other vets in the area your getting first class service at cheap prices trust me I know I’ve done the rounds thankyou Chloe and all the team

Unfortunately we had to put our lovely black labrador down. However, the service, sympathy and empathy shown by this practice was second to none. They tried their very best for our boy but was not meant to be. However I would highly recommend them as professional.

Went in today for my cat's check-up, and we met Hazel. Another really lovely vet, lovely to chat with; we went through my cat's history, change of lifestyle etc, and everything went great. Huge thanks to both Hazel and all of the reception staff for seeing us! From Pan and Charlie ----------------- Original post: I can't praise this vets surgery enough!! Had my cat's initial assessment/health-check today plus medication for fleas and worms. All of the staff that I met are really lovely and understanding (unfortunately my boy had an accident on the way there; they gave me things to help clean him up AND his carry case/bag). Shout out to Emma on reception who helped me find their surgery after I found out that the one I drove to initially had closed down completely, and helped make sure someone was on hand for when I arrived, and another shout out to Juliana, my boy's new vet. Extremely patient, understanding, and empathic. She really helped calm me down as well after all of the stress of the journey, and was both very thorough AND loving to my boy! The Pets Club is also an incredible scheme, and I'm so glad I joined. I have total peace of mind for any further visits that might be required in the future. Thank you, Willett House Staines, so, so much!!