A good Dental practice is actually run by the Receptionists as they are the first port of call. The girls that were working yesterday, the 3rd October, are outstanding at their positions they are normally on reception when I have an appointment. Either by phone or in person they literally cannot do enough to help. So polite, friendly, definitely any nerves you may have they put you at ease. Can I recommend you listen to them either on the phone or when a patient is in front of them. Their tone never changes, always so bright and cheerful, they understand the world of a receptionist, ‘You may have seen 90 people a day! You have your own worries! However you treat ALL your patients as though they are the first person you spoke to all day’ outstanding. The practice is so bright and spotlessly clean. Giving patients a message as soon as they enter, you care. The only negative about the waiting area there is no privacy for a delicate conversation. Maybe patients could be made aware that a room is available for this purpose if required? As for myself! I am a very nervous patient with several health issues! My dentist is Hannah, yay without whom I would not have come this far. Thank you for all your understanding, kindness and patience that you show me at each visit. You are constantly busy, your days are always full. But when I’m with you I have never been made to feel that you’re not interested in me or my feelings, never feel rushed, only genuine concern is shown making me feel you don’t have any other patients waiting. Your Nurses are wonderful too. Huge smiles and kindness throughout.ALL staff that I see whilst there are very pleasant too. They always say hello and smile. All in all I consider myself very lucky to be with you all at Bottesford Dental Practice and a huge THANK YOU goes out to each and every one of you. Hilary Dickinson Hillz

I had a brace on with this practice. Very happy with the outcome. I’m 38. Was seen to every 6 weeks for 2 years. Always got seen to quickly. They would squeeze me in if a bracket came off and something was bothering me. Gave me retainers to wear at night and teeth whitening all in the price. Uns and the staff are great.

Fantastic, friendly service through out the whole practice. Never been a fan of the dentist but every step of my journey for a better smile has been discussed and explained making sure I was 100% happy with what was happening. No false hope just realistic goals. Couldn’t be happier with the progress so far. Totally recommend

I’ve been coming to this dentist for a long time. It’s a pleasant experience when you enter as the staff are very friendly and helpful. I’m never nervous even if I’m having treatment as the dentists are very helpful and professional. I can highly recommend this dental practice.

My family and I have had a great service from the Bottesford dental practice. The team are lovely and professional and the dentists are very caring and always reassures when giving treatments. You know you’re in the best of hands and being well looked after. Thank you team