I want to express my sincere gratitude to Alex Hirst and the entire team at River Veterinary Care for their exceptional care during Max's recent BOAS surgery. Dr. Hirst consistently demonstrated a calm and approachable demeanor, answering all our questions with patience and clarity. He explained the intricacies of the procedure in a way that was easy for us to understand, outlining both the potential benefits and risks in a clear and honest manner. I truly appreciate his consideration for our emotional well-being, suggesting ways to keep our minds occupied while Max was in surgery to minimize our anxiety. The overall atmosphere at River Veterinary Care is incredibly welcoming and warm. It feels like a truly caring environment where Max will always receive the best possible care. I am deeply grateful to everyone involved in Max's care, from his transport to surgery and back home. You have all shown immense compassion and professionalism. Max is my best friend, and I am eternally grateful for your help in ensuring he can be with me for as long as possible. The pricing for the surgery was presented as a transparent and comprehensive package, outlining the costs associated with all potential stages of the procedure. This transparency was greatly appreciated.

I cannot recommend Alex and his amazing support team enough! Alex is a very skilled vet whose knowledge & experience are first class. Changing vets was my best decision & Alex gave my elderly dog not only a longer but much more comfortable life. Alex is supported by a wonderful team who are also friendly & so supportive. Nothing is too much hassle for any of the team at River Vets & all being animal lovers understand clients needs & go the extra mile.

We recently moved back to the UK and needed a dental procedure for our dog, Charlotte. We feel incredibly fortunate to have found the perfect veterinary hospital on our first try. Alex and his team were exceptionally professional and helpful, making what could have been a stressful experience so much easier. We truly appreciate the transparency throughout the entire process—it’s rare to find a vet like this. River Vets will definitely be our clinic for many years to come. Thank you!

We signed up for this practice because our dog needed BOAS surgery, really reasonably priced and the staff is super competent. It really feels like a family owned practice when you walk in. We trust them fully and wouldn’t go anywhere else! Special thanks to Alex the veterinarian for his care and calm in our stressful moment. And another special thanks to Joanne behind the desk and telefone who’s answered our many calls and questions throughout the whole process. Thank you!

I am so pleased to have found River Vets . Alex is such a lovely vet and it shines through how much he genuinely cares rather than just seeing pound signs like any other vet I have been too . The whole set up is fantastic and I feel our dogs are so well looked after . I would not hesitate to recommend River Vets they are outstanding ❤️