Friendly and professional welcome. Reception staff really made it easier to help calm my dog! The vet consultation was superb, my dog was the most relaxed I had seen him as he hates going. Operation performed that day with clear information on possible outcomes and costs. Excellent customer skills and the surgery was superb. Could not have wished for more.

As a family, we have used Companion Care pretty much since they opened, and have grown to know all of the staff (past and present) very well. They have taken such good care of all of our animals, from dogs and cats, to rabbits and rats, and even a tortoise over the years, and have shown the same level of patience, understanding, love and care to each and every one of them, regardless of species. Losing a pet is never easy, but this has been a particularly hard few months for us, losing both of our Cocker Spaniels within 8 months of each other - Bella, 11, suddenly last July to cancer, and Bailey on the 19th February, at the grand old age of 16. I cannot put in to words how grateful I am to everyone at Companion Care for their kindness and support throughout this difficult time, always so patient in taking the time to go through every available option with us, and allowing us the time to make those tough decisions. A special thank you to Antony (who I’ve know longer than my other half) for always being there for us. And to Christiaan and Sara too. I very much hope that one day, when our hearts have healed a little, that maybe we’ll cross your threshold again, with a new bundle of furry four-legged joy! But for now, thank you, from the bottom of our hearts! The Prideaux-Alesbury family x

Just wanted to say 'Thank you' to the staff at Companion Care. Sadly we had to say goodbye our border collie Jojo. From needing to bring the appointment forward by a day as Jojo was declining rapidly to providing a blanket for her at the time and a paw print with a cutting of fur. We also recieved a hand written card signed by staff. We collected Jojo ashes today and the practice manager made a point of sitting with us and offering her condolences as well as putting a fresh rose with Jojo's casket. Very simple but thoughtful touches which showed compassion for us at a difficult time . My only gripe is payment being wanted in the midst of us having to say goodbye to Jojo. This was something that could have been handled more sensitively and in a timely way. Thank you to all staff again,

I always get fantastic service from Companion Care. I use WhatsApp to order my dogs flea and worming treatment which is really helpful. The reception staff are always friendly and all the vets my dog has seen have been brilliant. I can't fault them.

My 2 cockapoos needed to be boarded very soon due to immedoate emergency essential repairs needed to bathroom & kitchen. Stubbington Ark needed all up to date health records soonest! Bruno's were fine, but Buddy's weren't & needed immediate attending to, otherwise he couldn't go. We would be stuck. Including I am really suffering from a Bulging (slipped) disk, which means I am not mobile. But thanks to swift action by Sara, who responded to this big ask, & accommodatingly arranged last minute urgent appointment for current checks & vaccinations, & then efficient transmission of information via email to Stubbington Ark, both our dogs are good to go!! Sara clearly understood the predicament I was in, & showed real empathy in dealing with this in the manner that she did. Fortunately a family member could transport the dogs to & from the vet at the last minute! And, also a big thank you to the vet who saw our 2 boys at such short notice & enabled us to all to get the situation sorted in time for all concerned! I have used Companion Vets since 2022 when we had Buddy our first puppy, then was joined by Bruno in 2023. We have absolutely no cause for complaint. All staff have been wonderful, personally & professionally, throughout.