Amazing service and compassion for all involved in an incredibly emotional and exhaustive process. You could not be in better hands from the first phone call to the amazing Toni (lovely healthy treat lady) and on to all the medical staff. Ironically you really never want take your loved one here but if you have to go somewhere like this please go to Aura.

The Aura team helped save our pug Stevie. Everyone who we had help us was amazing from the start when we thought we were going to loose her, to the finish when we were thankful reunited with her. The reception team were so kind and supportive, the finance department even came to help explain to us better about insurance because it’s the first time we’ve ever had to use it, and the nurses and vets that helped save our babies life were incredible. I am so grateful for everything they did and will never stop recommending them to everyone 🐾🤍🐾

Jonathan operated on my beloved Bichon Frise, successfully removing a part of his liver that had cancer cells. The fees are higher than other specialists, but the waiting time for a consultation certainly made up for it. Having initially been referred somewhere else where the waiting list for a consultation was 4 weeks, I sought Aura, who were able to see my dog the same week. His recovery has been tremendous, and the twice daily calls whilst he was an inpatient showed they truly care for both the dogs and the owners. Follow-up calls were also much appreciated, I never once felt like my dog and I were just another number. Would highly recommend!

What a great practice, reassuring, fast response and explained every thing very clearly. They took fabulous care of our dog and us in keeping us informed of developments; and holding our hands through the journey

Aura treated my 2yo cat’s badly infected (bitten) tail, which the local vet said should be amputated. Aura took great care of her and did an excellent job - she was healed and back climbing trees in no time. I only wish I’d asked for a referral there much, much sooner. Also very pleased with PetPlan for paying the bills with very minimal fuss.