I just wanted to express my thanks and rate my previous experiences at Vets4Pets in Bitterne as very positive, hence the 5 stars. I am surprised to read of many recent negative reviews. I've received nothing but friendly assistance and quick help whenever I have needed it for my kitten. I did notice a poster in the reception area informing customers of their zero tolerance policy concerning abuse towards the staff, which I think unfortunately indicates what many of the staff members may have to endure. I'm grateful for all the help, advice and care shown so far for me and my little furry friend and would recommend them to others thinking of registering their pet here.

Vets for pets I would highly recommend they are so kind and caring saw me through loosing my to dogs with dignity and kindness wouldn't go anywhere else x

Been with this vets for 12 years with our 2 cats. Always had a pleasant experience( as far as a vets can be). Reception friendly, vets are knowledgable and all have been great with our cats. Mainly we come here for annual vaccs but have had a few visits from cat fight infections and been treated professionally and fairly. Fortunately no major costs yet but with senior cats I will at some point and hope to have same experience. As for those moaning they got a fine from parking in a private, well signed car park to use other businesses they are clearly not customers of this vet and such reviews are left in bitterness. As a customer with 2 cat carriers to carry and children in tow I would rather be able to park in the vets car park nearby rather than negotiating with those popping into Subway and Tescos customers hogging the spaces.