I recently returned to this dental practice on an emergency basis, having been a patient here years ago. From the moment I arrived, I was reminded why I had always held this place in such high regard. The staff were as friendly, professional, and welcoming as I remembered, and the clean, comfortable environment immediately put me at ease — even amidst the distressing circumstances that brought me there. On this occasion, I arrived with my face severely swollen and visibly distorted from the swelling. I was in unbearable pain and could barely open my mouth more than a centimetre. The situation was serious, and I am incredibly grateful to the female dentist who saw me that day (whose name I regretfully didn’t catch but will update once I do). Her professionalism, empathy, and quick thinking undoubtedly made all the difference. She examined me carefully, explained the gravity of my condition with clarity and compassion, and wasted no time in urging that I be taken to the hospital by ambulance. Her swift action ensured that I received the urgent medical care I needed. Upon arriving at the Royal Surrey Hospital, I was immediately assessed, given strong pain relief, and underwent emergency surgery under general anaesthetic the following day. It is frightening to think what could have happened had her prompt response not intervened. What stood out most during my visit was not only her medical expertise but also the decency, dignity, and humanity she displayed. In my moment of vulnerability, she treated me with kindness and respect, providing reassurance and ensuring I understood the next steps. For that, I will always be thankful. This dental practice has consistently demonstrated professionalism, reliability, and genuine care over the years. I would wholeheartedly recommend them to anyone in need of dental care. In particular, I believe this is an excellent choice for families with young children who may feel anxious about dental visits. The warm and understanding approach of the staff would undoubtedly help ease any fears. Thank you once again to the entire team for your exceptional care. You have my deepest gratitude.

Receptionists are nice but very slow to acknowledge ones arrival at the reception desk! My dentist Mani Muguru is delightful and very professional and helpful. I’m very happy with the service she provides. I haven’t yet been able to book an hygienist appointment at a convenient time though.

I’ve been a patient for 20+ years. Always friendly, professional and a pleasant environment. Thank you for looking after myself and my family.

I am terrified of the dentist and have been since I was very young. I see Mani and she has got to know me so well taking the time to explain what’s going to happen on the day of my appointment, keeping me calm and is always so gentle in her approach to my treatment. I am so grateful to her as I would probably still be avoiding visits to the dentist without the support.