I logged an online query with Hollie and it was very efficiently dealt with. Received a quote, slightly cheaper than BMW dealers. They provided a courtesy car. Ellie kept me updated through the morning. There was extras on the work on the day, which did bump up the budget but it's done for a year. Lovely staff and would definitely use again.

Great local company with friendly staff who helped me following a breakdown over Christmas when main dealer didn’t want to know.’ Loyalty scheme keeps pricing competitive. Now booked service and MOT

Fitch have recently carried out 2 MOT’s, 1 service and a repair for me and have been first class on every occasion. I have been regularly kept up to date via phone and text message/email. From the welcome in reception to the work carried out and the final handover, the whole team are a pleasure to deal with, very pleasant, polite and professional.

Top Notch... should have been using them before! I've always been a stickler for having my cars serviced and maintained by the main dealer, in this case BMW; and never really trusted any other independent garage. Today, I learnt I've been missing out. Thanks to Ellie (who is massively experienced in all things BMW), she convinced me to put my trust in her and Fitch Autos... They were amazing! Seamless, customer centric service - Ellie walked me through from the booking (which was all locked and loaded in 24 hours!), through the MOT results and Service - including providing a courtesy car. Prices were much more competitive and I was even sent home with a take-out tea. Also, with BMW I barely received any loyalty recognition - with Fitch, I'm all kitted out with a loyalty card and rewards that are accumulating already. THANK YOU ELLIE and I look forward to continuous Servicing from Fitch.

This has without doubt become my "Go too" company. I've used Fitch on two occasions now. Excellent front desk, calm, professional always polite. Quality of work has been outstanding. I'd recommend this company to anybody. Outstanding 💯👏👏