HEADLINE: Thank you Megan and the Team for going out of your way to help me at a very stressful time. (This review is long overdue!) Weds morning 16 Aug 23 my car began "screaming" on the M61. I stayed in the slow lane and came off at the next junction and rang Parkills straight away. "Could I bring my car in?" Lovely Megan initially said at least a week. When I explained I am self-employed working across the NW and need my car, (don't work: don't earn) compounded by currently driving back and forth to a specialist vets 30+ miles away (my dog had cancer and days earlier had had a huge operation). Megan said she'd speak to the manager at 9. She called me back at 9 and said "bring the car in, though they may not get to it that day". A slow drive to Parkhills and I left it with them. Megan rang me that afternoon, they did in fact find out what was wrong with the car same day, then it was a case of waiting for parts, I added a full service to the work, and had a niggly tiny issue (I couldn't remove a plastic cap on one tyre valve to inflate it). Megan kept me informed throughout those 3 days (4 calls in 3 days) and I had my car back by Friday! So what could have been 2 weeks no income AND worry how I'd get my dog back to the vets in an emergency. I was only off the road for 2.5 days. This is the 2nd time Parkhills have provided excellent service and resolved an issue for me. I really appreciate Parkhills excellent customer service, going out of their way to look after me as a customer and the transparency of great videos illustrating what works needs to be done gives that added peace of mind. For me choosing a garage boils down to trust and good service, who will keep you safe on the roads. I'm confident when I take my car to Parkhills they'll do a good job and are always friendly and a pleasure to deal with. Thanks again Megan, and sorry this review wasn't posted sooner!

had my MOT done here. Was quick and easy and great staff. Thank you. 😁👍🏼

Thank you to Parkhills service and MOT centre. They managed to fit me in with 24h notice because my husband had been in hospital so my MOT had expired a few days prior. Megan was lovely and when she saw I needed to mark some exam papers whilst waiting for my car she offered to turn the radio off for a more peaceful environment. She was informative and reminded me my car was due a service and offered to send me all of the information via email or by telephone. I've always been so pleased with Parkhills from the first time I contacted the sales team to buy my car and now MOT every year is never an issue. Thank you!

Booked in to have my heat shield properly fitted and checked and when they found out it was partially fitted they didn't charge me for the labour or adding an extra bolt to ensure it was intact. Megan was extremely personable and generous in not charging me I have previously had my car MOT'd here at very late notice and they fitted me in no problem. Brilliant service throughout. I would definitely recommend this garage.