I had to use the out of hours service for the first time. I was greeted by a new lady kalli who quickly re assured us that Bambi would be ok and checked her all over and gave us the medication and info about her injury and put us all at peace and mind without a worry. She did amazing keeping us calm while treating another dog at the same time. Was just impressed how quick and easy from start to finish at such a late and distressing time for us. She’s was brilliant. Hope you continues to stay with Portland vets as long as she can.

My gsd Loki went to Portland east Grinstead for surgery, he was neutered and had a gastropexy done. All the staff were lovely and understood my boys needs. I was updated when he went into surgery and that he had settled on the ward before hand. I had updates throughout his surgery they all were very understanding that I was worried about him. After recovery I got a lovely picture and a call to say he was doing well and a pick up time was arranged. The nurse was lovely who explained everything I had to do with him for his aftercare she also came to help my 51kg gsd into the car with me so he wasn’t jumping up. Honestly was the best experiences I’ve had. I’ve had follow up calls and messages to make sure he’s recovering ok too. Highly recommend Portland vets.

Portland Vets made a very sad experience bearable. Very compassionate and understanding. I will be transferring my surviving cat to this practice, as I will not use Medivet in future.

My Bloodhound stole and ate 2 large mince pies. I contacted Portland at East Grinstead, a totally professional member of staff answered the phone and recognized the serious nature of the situation. She made an immediate appointment and asked me to come in now. The short version is these vets know what they are doing, the staff we saw were outstanding. The Vet was one of the best I have come across, super knowledgeable and genuinely cared. I have no reservation about recommending this vets to anyone, without compromise they saved my dog from being seriously ill. Watson and I thank you all

Friendly and helpful team. Made Frank feel at ease and took the time to listen to all our thoughts regardinghis historyand needs. Thank you!