Have been with the practice for 4 years. Nara, our Shiba Inu, has been looked after really well through joint issues, infections, allergy diagnosis, vaccinations & Animal Health Check Certificates. The team have been thorough, helpful and personable. There is always useful advice made available and it is explained in a simple way (for example the animal health check certificate process was well explained in person and followed up over email with the courier for our dog when travelling to Spain) It has always been straightforward to access medical records and make insurance claims. We have been very satisfied with our experience at the vets. There's a handy shop inside too should you need anything from hypoallergenic food, to toys and puppy training gear. Thanks team, one happy pooch (and owner)

Honestly I came across this vet today on a Saturday afternoon as an emergency as my 18 year old cat was not well at all. I previously took him to Bluecross Victoria & they were no good and was telling me I had to leave my cat overnight for scan and that he might not make it the night. I called this place and they said they were able to do a scan straight away after a vet examined him. They then discussed with us that my cat was very weak and had too many health issues and me and my sisters just decided to put him out of his missery. This vet honestly I will sing its praise out loud I’m so grateful I came across you lovely people and so happy that my baby was able to have peaceful sleep and can finally put to rest. Thankyou guys so much we really appreciate you !!!!!!

I had to find vet in emergency. Elizabeth st were great. The vet I saw was kind and caring and did a great job. Prices were really reasonable compared to other emergency vet’s. I would recommend this practice. Only one negative point. They took ages to fill in my simple insurance form over 5 weeks. Way too long . And although promised call backs I never got them. This needs addressing.

A huge thank you to all the team! This morning my dog had some blood in his urine and when I called the Elizabeth street veterinary clinic, they were very helpful and found an appointment for me very quickly. When I came in, everyone was absolutely lovely and nice. The vet I met with took time to understand what was going on, asking a lot of questions and not jumping into conclusions. She took some time to reassure me and explain the next steps in order for my dog to receive the proper care. Thank you so so much! I am very grateful!

I feel that my cats get the best care here. I was previously with another Vets, when one of my cats had an emergency and was referred to Elizabeth Street. The care and attention was amazing. I felt well informed with the regular calls and emails I received not only whilst he was there, but also when he returned home. I feel that I can contact them at anytime with any concerns and I will get advice. There is a great team here. Thank you guys